Adobe Suite, Microsoft Office, AutoCad, Sketchpad, Robin, EAM Infor, ezRME, Intelligrated Dashboard, Intelligrated Control Ware, Slack, Waites Condition Monitoring System
Hi, I’m
Ivory Mazur
Controls Engineer - Deployment
Columbus,OH
There's more to life than just showing up.
Mr. Mendoza (my middle school principal)
Summary
Diligent Controls Engineer with over 6 years of experience in management & industrial maintenance. Adept at the design and testing of existing systems and new control systems. Talents in staff development, project management, programming languages, and consultancy support. Friendly and organized with a strong familiarity with safety and health regulations. Willingness to take on added responsibilities to meet team goals. Amassed successful track record in the selection of talented candidates which become long-term company assets. Fair, decisive, and goal driven.
Work History
Amazon Web Services CMH Region
Controls Engineer - Deployment Manager
12.2022 - Current
Job overview
- Served as "right-hand-person" to Deployment Manager, covering entire CMH region.
- Assisted with deploying 14 Amazon Controls System data centers rooms in first 10 months of employment including 3 campuses done solo in addition to 2 ski lodges (mini data centers) and 3 Industrial Water buildings. 38 in total.
- Documented technical workflows and knowledge to educate newly hired employees.
- Lead development of training matrix for all Deployment and Service Technicians globally.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Provided 1st and 2nd level technical support and troubleshooting to internal and external clients.
- Monitored project progress, identified risks and took corrective action as needed.
- Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
- Aided with change management needs and reallocated funding resources to meet strict budgetary limits for all of CMH region.
- Produced regular project update reports for senior leadership.
- Managed commercial construction projects by working effectively with general contractors, subcontractors, design engineers and software engineers.
- Verified completed builds met approved time, quality, and cost estimates.
- Approved and verified vendor invoices for payment.
- Coordinated with cross-functional teams to resolve build issues and mitigate risks.
- Consistently met build deliverables according to deadlines.
- On-boarded and managed vendors needed to accomplish project goals.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Established, hired, and trained the Deployment technicians for the CMH region and created the training pathway for all technicians globally.
- Developed effective training plans based on department needs and objectives.
- Increased customer satisfaction ratings by resolving all issues timely and professionally.
- Continued education through vendor certifications and online classes.
Amazon MKC
Outbound Ship Dock Manager & Learning Ambassador
01.2020 - 01.2021
Job overview
- Managed staff of 60+ employees' schedules effectively, ensuring adequate coverage during peak periods without compromising employee satisfaction or productivity levels.
- Trained and mentored new team members, fostering an environment of growth and development within the department.
- Assisted staff members with special tasks on daily basis.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Performed quality assurance checks to help company create products and services that met needs, expectations and requirements of customers.
- Offered data-driven recommendations to align company strategies and process improvement initiatives.
- Conducted training and applied change management to achieve desired outcomes.
- Developed standard operating procedures and document workflows to drive current and future processes.
- Evaluated product or service by analyzing and interpreting data and metrics.
- Updated tracking spreadsheets with latest rate information.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Adhered to industry best practices for warehousing, material handling and documentation.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Supervised warehouse operations by managing employees during shifts.
- Coordinated with day shift supervisor to balance staffing as workloads changed.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Monitored workflow to improve employee time management and increase productivity.
- Coordinated employee schedules to keep pace with business needs and meet company demands.
- Set overall vision and provided team leadership.
Topeka Civic Theatre & Academy
Marketing Director
01.2010 - 03.2012
Job overview
- Facilitated regular communication between Sales and Marketing teams to ensure seamless collaboration on campaigns and client outreach efforts.
- Mentored junior staff members on best practices for successful sales techniques, resulting in higher close rates across the team.
- Managed a high-performing sales team, providing regular coaching and training to enhance their skills and performance.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Created and published all collateral: CTA Playbills, Encore! monthly newsletter, all brochures and other printed materials, while serving as editor.
- Provided concise publication calendar with staff input, met deadlines and high professional standards.
- Created and placed ads that promote each production, audition, class and special events.
- Assisted Volunteer Coordinator with recruitment and training of marketing interns.
- Served as spokesperson for TCTA on all topics of its history and operation.
- Coordinated and oversaw creation of all Season, Sampler Series, Studio Series and Youth Theatre memberships and gift certificates, and maintained maintained databases .
- Built relationships with media and marketing representatives.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Organized and executed robust, creative experiential marketing events.
- Developed and presented marketing plans and reports to CEO and shareholders.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Kept all campaigns and marketing collateral in line with branding and focused on target consumers.
- Planned and executed events and marketing programs to increase qualified leads.
- Increased website traffic by average of18% each month using newly revamped website & cutting-edge inbound marketing techniques.
LaComedia Dinner Theatre
Set Designer & Master Carpenter
01.2018 - 01.2019
Job overview
- Designing overall look and feel of each scheduled theatrical production for season
- Used unique combination of creativity and practicality to conceptualize ideas, design them and bring to life within budgetary confinement and approval of production team
- Manage crew of carpenters to by directing them of their daily tasks while assisting with build and painting of each piece
- Responsible for installing and maintaining all scenic automation used for every production
- This included elements such as revolves, hoists, lifts, and friction drives.
- Used coordination and planning skills to achieve results according to schedule.
- Produced detailed rough drafts and scale work-ups showcasing set, scenery and property demands
- Worked with technical teams to effectively incorporate lighting, sound and other features
- Factored concerns such as traffic flow patterns, location limitations and safety issues into every design
- Used Sketchup Pro & AutoCAD to create computer-generated three-dimensional visuals for effective presentation
Daifuku, Elite Line Services MKC6
Mechatronics & Robotics Technician II
06.2021 - 09.2022
Job overview
- Responsibilities include promoting safe working environment by following all safety procedures
- Maintaining and troubleshooting all conveyor systems
- Leading and auditing preventative maintenance
- Installing, maintaining, and troubleshooting relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, and other
- PLC input and outputs, close out work orders with data including labor hours, equipment maintenance and parts used as well as create follow ups
- Develop plans of actions for issues that arise to be solved during 30-minute downtime windows and developing work plans for emergency repair of critical assets
- Provide support for various trouble tickets pertaining to Material Handling Engineers team
- Developing positive working relationships with Operations Team and others across all Amazon Operations facility.
- Led projects and analyzed data to identify opportunities for improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Learned wide range of simple and complex techniques from on-the-job training during completed apprenticeship.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Calibrated and adjusted machinery for operational consistency.
- Read blueprints and schematic drawings of machinery to determine appropriate procedures and necessary supplies.
- Performed root-cause analysis on defective components, disassembling them to identify issues and completing necessary repairs.
- Determined sources of problems resulting in machinery malfunction, utilizing evaluation instruments and visual and auditory observation to troubleshoot defective equipment.
- Maintained operability and safety of machinery and equipment by performing inspections and preventive maintenance.
- Use various software to diagnose issues, enter and manage data on malfunctions, research parts and equipment required for repair completion.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 6 new employees.
- Addressed routine equipment maintenance according to established schedule.
- Prioritized tasks and planned workflows to meet operational targets.
- Tested wiring and other system parts for electrical flow and function.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Updated customers and senior leaders on progress and roadblocks.
US Army
Network Switch Operator & Maintainer
05.1998 - 06.2001
Job overview
- Maintained Top-Level Security Clearance for military operations
- Researched and recommended network and data communications hardware and software
- Set up networks and computers for governmental field & combat use.
- Installed and configured new devices and system components.
- Planned layouts and ran cable into buildings and through walls, and outdoor landscaping
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of high-level secure voice, data, VoIP and CTI applications.
- Responded to service requests during and after business hours.
- Read blueprints, schematics, and cartography to correctly place equipment.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Operated 4-pair test equipment to terminate network cabling at blocks and routing points.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools
- Oversaw military field telecommunication networks, telephones and office equipment
Education
Ogeechee Technical CollegeStatesboro, GA
Mechatronics Technician from Mechatronics
07.2021 - 09.2022
United States Signal SchoolFort Gordon, GA
31F Network Operator & Maintainer from Secure Communications
05.1998 - 10.1999
Skills
Staff Development
Workforce Management
Self-Motivated
Excellent Communication
Flexible and Adaptable
Organization and Time Management
Hardware and software installation
System Troubleshooting
Performance Evaluation
Theoretical problem-solving experience
Machine Learning
Electrical design
Project Management
Construction Oversight
SCADA Systems
Procore Software
Tridium N4
Distech Software Suite
Staff Development
Workforce Management
Performance Evaluation
Cross-functional Team Coordination
Policy Implementation
Diversity and Inclusion
Talent Acquisition
Asana Certified
Variable frequency drives
Eaton - Foreseer
Ignition
Trend
Siemens Insight & P2
Software
Certification
PMMI - Industrial Electricity I
Accomplishments
- Led & collaborated with team of all Senior Operations Leaders in the development of the New Ship Dock Standard Operating Procedures which rolled out May 2021 network wide.
- Passed Ramsay Technical 2 test 2021
- Passed Amazon Controls aptitude test 2022
Languages
German & English
Willing to Relocate & Authorized to Work
Europe - Anywhere
Germany - Anywhere with a preference of:
- Bremen
- Berlin
- Hamburg
- Brandenburg
- Bavaria
USA
- Ohio
- Florida
- Arizona
- Chicago
- North Carolina
Overview
27
years of professional experience
7
Certificates