Ivy Barlas
Lubbock
Summary
Dedicated worker with a proven track record of success in fast-paced environments. Highly skilled at meeting demanding objectives for sales, service, and quality. Thrives under pressure and consistently delivers exceptional results. Adept at operating efficiently and effectively to exceed expectations and drive business growth.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Store Manager
Wendy's
- Diligently restocked workstations and display cases
- Performed all position responsibilities accurately and in a timely manner
- Maintained a clean and safe environment, including kitchen and seating area
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
General Manager
Little Caesars
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency
- Continually monitored the kitchen and took appropriate action to ensure food quality and service standards were consistently met
- Optimized profits by controlling food, beverage, and labor costs daily
- Counseled and disciplined staff when necessary.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Heavy Mobile Equipment Repairer
AMSA 11
07.2022 - Current
- Troubleshot complex issues such as electrical, A/C, fuel and hydraulic systems effectively using diagnostic tools, manuals, schematics, or other resources available to find appropriate solutions quickly.
- Performed preventative maintenance and repairs on various equipment models such as M1097, M1083A1P2, M1088, M1078, MEP-805B generators, M871, Skytrak, and M1101 trailers, LADs C and D models to minimize future breakdowns and extend their lifespan significantly.
- Collaborated with team members to complete complex repair projects, such as replacing transfer case, fuel tanks, engine, injection pumps, windshields on M1097, M1083 and M1088 ensuring high-quality results and timely completion. Proficient in my knowledge for removing, adjusting, replacing, cleaning, and installing a variety of parts and components.
- Prevented potential safety hazards by adhering to OSHA and Army Standard Operating Procedures (SOP) guidelines on self, equipment and vehicles; proper tool utilization, appropriate Personal Protective Equipment, storing and maintenance procedures. Exercises courtesy as well as appropriate etiquette when dealing with Supervisors, fellow workers, supported units and the public. Adhering to Army regulations by maintaining a clean and neat personal appearance in accordance to shop SOP and AR 670-1
- Assisted with repairs and services on different variations of vehicles and equipment such as wreckers, Atlas Forklift, M1076 and M1101 trailers at ECS170
- Able to use basic and complex tools such as: welding equipment, TMDE devices, load testers, multi-meters, MSDs, ARI-lift systems, micrometers etc. to ensure all repairs and services adhere to proper standards.
- Able to read parts list, technical manuals, hydraulic and electrical schematics to properly utilize DA Form 2404 and 5988 E when detecting faults in equipment. Correctly documented work codes in GCSS-Army regarding timekeeping and work order adjustments.
- Utilize physical security measures by ensuring all tools, toolboxes, vehicles, doors and issued equipment are stored/locked. Maintain and care for assigned tools, facility tools and equipment to prevent damage or loss.
- Proficient in using Adobe Acrobat and Microsoft Office such as, excel for pivot tables, conditional formatting, advanced charts. Word for document formatting, mail merge, and collaboration tools. Powerpoint for presentation design and delivery. Outlook for email management and scheduling etc. Actively posses a valid State Commercial Drivers License (CDL) and Government Motor Vehicle Operators Identification Card. Maintains and abide by rules associated with GTC (government travel card holder regulations). Proficient in using DTS for government travel by ensuring prompt submittal and completion to the right allocations.
91B/ 88H
U.S. Army Reserves
10.2017 - Current
- Used the GCSS Army form 5988 E, to properly input time in the GCSS Army.
- Performed repairs and services on HMMWVs, MTV, LMTV, Lads, and different models of generators.
- Performed -10 level PMCS on the M1097, M1083A1P2, M1088, M1078, MEP-805B generators and M1101 trailers.
- Troubleshoot fuel system, air and brake systems, caged brakes on M871 Trailer, replaced starters, wiper motors, headlights and wipers, performed CTIs modules and controller, and PMCS, serviced equipment.
- Troubleshooting, repair, modify and maintain a variety of construction, industrial, combat, tactical and powered support equipment such as tractors, tracked and wheeled vehicles, generators and forklifts. Have assisted the mechanics in troubleshooting the pneumatic system in the LADS,helped replace the compressor, level sensors, and pumps.
- Performed mechanical diagnostics and troubleshooting to localize defects and determine cause of malfunction. Have knowledge of using torque wrenches, pneumatic tools, hand power tools, band saw, and grinders. Used the proper PPE, while using any of the mentioned tools.
- Assisted in inventories of the connexes, shower sets and Lad system.
- Recently worked at AMSA under orders, performed duties such as services on MTV’s, lubed wheel bearings, removed and replaced batteries as well as installing radio kits.
- Remove, adjust or replace defective or worn parts and components. Perform operational inspections and insure vehicles are properly serviced and repaired.
- Able to operate different variations of forklifts such as 10k 5k and standard forklift. Able to use a RTCH (Rough Terrain Container Handler) for stacking and moving large containers.
Waitress
Walk-Ons
11.2021 - 02.2023
- Calculated charges, issued table checks and collected payments from customers
- Recommended daily specials, liquor selections and desserts to guide patrons toward more profitable items
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Delivered high-quality service and quick beverage service to promote customer satisfaction
- Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Front Desk Agent
The Barfield Autograph Collection
08.2021 - 07.2022
- Acquired in depth knowledge of the surrounding area to provide guests with information about dining options, and entertainment nearby
- Politely welcomed arriving guests, providing room keys and information on amenities and policies, as well as answering any questions they may have
- Actively listened to customer requests, confirming full understanding before addressing concerns
- Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Contributed to team success by consistently meeting or exceeding performance targets for guest satisfaction ratings and occupancy rates.
- Demonstrated adaptability during unexpected challenges such as system outages or emergency situations while maintaining composure under pressure.
Education
Bachelor of Science in Management -
Colorado Technical University Online
12.2022
High School Diploma -
Borger High School
Borger, TX05.2018
Skills
- Microsoft Office
- Restaurant Management
- Kitchen Management
- Inventory Control
- Profit & Loss
- Mechanics
- Reliable & Resourceful
- Multitasking and Organization
- Customer Relations
- Problem-Solving
- Customer Service
- Team Leadership
Certification
- EKG
- TABC
- Food Handler
- 608 Technician Certification
- CLS (Combat Life Saver)
- Cargo Handler
Additional Information
Fluent in both English and Tagalog and authorized to work in the US for any employer.
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Heavy Mobile Equipment Repairer
AMSA 11
07.2022 - Current
Waitress
Walk-Ons
11.2021 - 02.2023
Front Desk Agent
The Barfield Autograph Collection
08.2021 - 07.2022
91B/ 88H
U.S. Army Reserves
10.2017 - Current
High School Diploma -
Borger High School
Store Manager
Wendy's
General Manager
Little Caesars
Bachelor of Science in Management -
Colorado Technical University Online
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