Summary
Overview
Work History
Education
Skills
Websites
Certification
Details
Timeline
Generic
Ivy Frankenfield

Ivy Frankenfield

Jacksonville,FL

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Supervisor

Chick-fil-A
12.2022 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Completed store opening procedures and balanced tills.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Oversaw catering orders to verify accuracy and completeness.
  • Managed in-store, pick-up and delivery orders and catering needs.

ESL Teacher

Gwangyang Maro Elementary School
04.2017 - 02.2022
  • Company Overview: South Korea
  • Passionate and effective ESL Teacher with experience helping students to improve their English language vocabulary, reading comprehension, and writing
  • Adept in all aspects of activities in the four areas of language learning: Speaking, Writing, Reading, and Listening
  • Bringing forth several years of experience as a camp counselor and small-group instructor, combined with a passion for serving as an effective educator and helping students to achieve proficiency in the English Language
  • Adept at creating and following lesson plans and fostering a classroom environment conducive to learning
  • A cooperative faculty member who productively collaborates with all levels of school staff, as well as with the families of students
  • South Korea

Ceramics Instructor

FSU Oglesby Union Art Center & Lafayette Arts and Crafts Center
05.2016 - 03.2017
  • Company Overview: Tallahassee
  • Became familiar with studio layout, machinery, tools, and other personnel
  • Worked with adult and senior students
  • Maintained a clean and organized work environment
  • Treated all students with the utmost respect and courtesy
  • Continued to advance my personal knowledge and skill set through continuing education classes and workshops
  • Cultivate a working environment that promotes experimentation and exploration in the ceramic arts
  • Prepare teaching materials and student materials (e.g
  • Projects, informative handouts) to effectively conduct wheel throwing and hand-building courses
  • Tallahassee

Studio Assistant

Julie Guyot
01.2015 - 04.2015
  • Company Overview: Tallahassee, FL
  • Served as a direct assistant to Production Supervisor, supporting all aspects of production and studio management with a proven track record of doing work in a timely and professional manner
  • "Ivy helped me with tasks that are either time-consuming so that I could be freed up to design and make my work
  • She completed a lot of prep work and also finished things up by adding hang-tags and prices for retail." - Julie Guyot (Evaluation)
  • Tallahassee, FL

Employee

Florida Fish & Wildlife Conservation Commission
06.2010 - 08.2014
  • I was a summertime employee that held a number of positions:
  • Group Counselor (Jun-Aug 2010 & 2011) This role is akin to being a teacher
  • I established many of the skills I used in recent years in this role
  • I learned to maintain and accept responsibility for the safety and well-being of large groups of children (ages 8-15)
  • I worked with the children to establish and maintain a program to help manage bunk chores equitably and acted as an intermediary to resolve problems between campers, similar to classroom management
  • I learned to coordinate group activities and special programs in collaboration with other counselors and instructors
  • Facilitating innovative learning experiences through hands-on activities, similar to creative lesson planning
  • I learned how to provide constructive feedback and motivation to support campers to try new activities and develop their critical thinking and interpersonal skills
  • And providing that feedback with evidence of growth and struggle to their parents
  • This is similar to maintaining student records and conducting parent-teacher conferences
  • Oversaw the security of camp participants, reducing the risk of bodily harm or incidents in a variety of situations; administered first aid when necessary
  • Life Guard (Jun-Aug 2012 & 2013) Supervised swimmers and carefully enforced swimming facility policies and guidelines to ensure swimmer safety
  • Conducted daily checks on swimming areas and equipment to maintain safety and good condition
  • Adhered to safety guidelines to maintain a safe and happy swimming environment at all times
  • Regulated the maintenance of rescue tubes and buoys; ensured that all waterfront equipment was stored safely
  • Utilized excellent surveillance skills, preventing accidents by spotting and eliminating potential hazards
  • Prepared and maintain camper records and reports
  • Attended weekly staff meetings and worked well with co-workers
  • Working with other counselors to organize and plan various activities and social events for campers
  • Helped to increase camper return rates by providing excellent customer service at all times by assisting with conflict resolution, encouraging and inspiring campers, and ensuring campers learn in a safe, fun, and stimulating environment
  • Head Group Leader (Jun-Aug 2014) Served as a successful leader, promoting and achieving camp success by assisting with a range of administrative duties
  • Conducted training on personal interaction and skills both on and off campus to develop effective group leaders
  • Spearheaded leaders across all operations, from scheduling and delegating assignments to monitoring performance
  • Working with other counselors to organize and plan various activities and social events for campers
  • Helped to increase camper return rates by providing excellent customer service at all times by assisting with conflict resolution, encouraging and inspiring campers, and ensuring campers learn in a safe, fun, and stimulating environment

Education

Bachelors Degree - Fine and Studio Arts

Florida State University
Tallahassee, FL
01.2015

Assiciates Degree - Gernal Studies

Palm Beach State College
West Palm Beach, FL
01.2013

High School Diploma - undefined

Galdes Day School
Belle Glade, FL
01.2012

Skills

  • Team Leadership
  • Classroom Management
  • Effective Communication
  • Resilient in New Environments
  • Computer Skills
  • Conflict resolution
  • Customer service
  • Staff education
  • Staff management
  • Cash Handling
  • Money Management

Websites

Certification

TEFL/TESOL Profession Certification, 11/01/16, A 120-hour training program imparting knowledge and skills in EFL/ESL teaching.

Details

Jacksonville, United States, 5615683042

Timeline

Supervisor

Chick-fil-A
12.2022 - Current

ESL Teacher

Gwangyang Maro Elementary School
04.2017 - 02.2022

Ceramics Instructor

FSU Oglesby Union Art Center & Lafayette Arts and Crafts Center
05.2016 - 03.2017

Studio Assistant

Julie Guyot
01.2015 - 04.2015

Employee

Florida Fish & Wildlife Conservation Commission
06.2010 - 08.2014

Assiciates Degree - Gernal Studies

Palm Beach State College

High School Diploma - undefined

Galdes Day School

Bachelors Degree - Fine and Studio Arts

Florida State University

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Ivy Frankenfield