Ivy Hebert
Texarkana,TX
Summary
Results-driven operations professional with progressive experience in RSR and FC operations, demonstrating consistent growth through multiple role advancements at two facility launches. Specialize in process optimization, team leadership, and operational excellence in fast-paced distribution environments.
Overview
2
2
years of professional experience
Work History
Process Assistant, OTR
Amazon
09.2025 - Current
- I optimized operational workflows, enhancing daily efficiency and productivity with a daily volume increase of 6,000 packages during peak.
- I monitored performance metrics to implement targeted efficiency improvements reducing RTS by 2%.
- I resolved DA issues promptly, ensuring DSP's awareness to improve process optimization with a goal of DA on time return of 100% .
- I maintained compliance with safety protocols and upheld quality standards consistently resulting in a 99% audit compliance.
- I collaborated with cross-functional teams (UTR) to elevate service delivery standards ensuring 100% for dispatch staging.
Process Associate, Outbound
Amazon
05.2025 - 09.2025
- I oversaw associate performance and workflow, enhancing team output and morale.
- I fostered communication between management and associates, improving workplace collaboration.
- I ensured strict compliance with standard operating procedures, maintaining operational excellence.
- I was selected for a leadership role due to outstanding performance and dedication.
- I successfully managed complex operational workflows, optimizing resource allocation and task execution as the DEA team PA reducing .
Fulfillment Associate
Amazon
06.2024 - 05.2025
- I was the first selected Training Ambassador for AFE
- I collaborated with team members to meet delivery targets
- I was promoted to a Lead role within my first year
- I consistently exceeded deliverables performance metrics goals on average by 5%
Skills
- Operational efficiency enhancement
- Strategic team guidance
- Regulatory safety compliance
- Workflow Optimization
- Interdepartmental teamwork
- Operational Excellence Initiative
- Continuous improvement of LURE and RTS Operations
Military Service
United States Army, 1998-2001, Abrams Systems Specialist (63E), Armored Vehicle Recovery Specialist (H8)
Timeline
Process Assistant, OTR
Amazon
09.2025 - Current
Process Associate, Outbound
Amazon
05.2025 - 09.2025
Fulfillment Associate
Amazon
06.2024 - 05.2025