Ivy Hebert
Baton Rouge,Louisiana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Associate
Amazon
06.2024 - Current
- Trained and mentored new AFE associates as a Learning Ambassador
- Audited (DEA Team) outgoing containers to improve customer delivery rates by 20%
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Capitalized on business needs to train as a new Ship Clerk
Assistant Manager
Cash America Pawn
03.2024 - 06.2024
- Maximized returns on accounts payable by 30%
- Directed KPI and data analysis
- Facilitated inventory management
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Quality/Safety Supervisor
Communication Test Design Inc
04.2021 - 12.2023
- Process Auditor that reduced missed delivery targets by improving KPI reporting and sustained training
- Improved procedure management
- Completed quality and safety training
Quality/Operations Superintendent
Stupp Corporation
03.2017 - 12.2021
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Union relations and personnel management champion
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and implemented manufacturing plans according to client specifications and expectations.
Quality Manager
Delta Machine & Ironworks
02.2014 - 12.2017
- Improved quality processes for increased efficiency and effectiveness.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
Logistics Superintendent
Stupp Corporation
01.2012 - 01.2014
- Monitored logistics performance and identified improvement opportunities.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Improved inventory accuracy by developing and implementing enhanced control systems.
Quality Laboratory Manager
Stupp Corporation
12.2010 - 01.2012
- Set and oversaw quality assurance guidelines for laboratory work.
- Interviewed, hired and trained lab technicians to perform experiments and analyze results.
- Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
- Managed operational documents and produced reports detailing activities.
Quality Technician
Stupp Corporation
01.2008 - 12.2010
- Achieved Ultrasonic level 2 certification
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Proposed corrective actions to address recurring quality issues.
- Developed and implemented quality control processes to meet product standards.
Education
Business Accounting 1
Kansas State University
General Studies
American Military University
Skills
- Data entry & reporting
- KPI analysis
- Process improvement
- Document management
- Training & development
- Scheduling
- Leadership
- MS Office Suite
- Conflict management
- Process flow champion
- Performance evaluations
- Performance improvement
Military Service
United States Army, 01/01/98, 12/31/01, Tank Systems Specialist (63E), Recovery Unit Specialist (H8)
Timeline
Associate
Amazon
06.2024 - Current
Assistant Manager
Cash America Pawn
03.2024 - 06.2024
Quality/Safety Supervisor
Communication Test Design Inc
04.2021 - 12.2023
Quality/Operations Superintendent
Stupp Corporation
03.2017 - 12.2021
Quality Manager
Delta Machine & Ironworks
02.2014 - 12.2017
Logistics Superintendent
Stupp Corporation
01.2012 - 01.2014
Quality Laboratory Manager
Stupp Corporation
12.2010 - 01.2012
Quality Technician
Stupp Corporation
01.2008 - 12.2010
General Studies
American Military University
Business Accounting 1
Kansas State University
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