Summary
Overview
Work History
Education
Skills
Timeline
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Ivy Jackson

Los Angeles,CA

Summary

Experienced server, assistant, and nanny always looking for ways to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Independent and organized team player who works well with staff and supervisors.

Overview

5
5
years of professional experience

Work History

Nanny/Household Assistant

Private
Riverside
02.2017 - 08.2021
  • Traveled with families to care for children, allowing parents to share private time while giving children fun adventures and diverse environments.
  • Monitored schedules to maintain sleeping, eating, extracurricular activities and school schedules for children.
  • Coordinate different types of activities to enhance physical and intellectual development.
  • Established lasting, professional connections by encouraging open communication and delivering positive feedback.
  • Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Carried out day-day-day duties accurately and efficiently.
  • Displayed absolute discretion at handling confidential information.
  • Kept detailed track of household and maintenance inventory and schedules.

Barista

DCH Roasters
San Diego, CA
02.2018 - 02.2019
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and mu ns.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Prioritized drink requests while managing interruptions.
  • Controlled line and crowd with quick, efficient service.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.

Banquet Server

Raincross Hospitality Corporation
Riverside
09.2016 - 02.2018
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Clear dishes and glassware quickly following each course.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Presented food and beverages on buffet tables and drinks stations to meet contract specifications and level of event formality.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Arranged linens and table settings according to seating plan and evening theme.
  • Guided arriving guests to tables, took drink orders and relayed information to bartenders.
  • Fostered enjoyable event atmosphere through friendly guest interactions

Education

High School Diploma -

Ramona High School
Riverside, CA
06.2016

Skills

  • Approachable
  • Tableside Service
  • Wine Service
  • High-Volume Dining
  • Guest Seating Arrangements
  • Daily Specials Memorization
  • Food running
  • Cash handling
  • Errands
  • Schedule Management
  • Housekeeping
  • Relationship/team building
  • Meal planning and preparation

Timeline

Barista

DCH Roasters
02.2018 - 02.2019

Nanny/Household Assistant

Private
02.2017 - 08.2021

Banquet Server

Raincross Hospitality Corporation
09.2016 - 02.2018

High School Diploma -

Ramona High School

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Ivy Jackson