Ivy Koay Araujo

• Treated each patient according to written plan of care to meet predetermined goals.
• Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
• Planned and administered range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
• Contributed to team meetings and collaborated with clinicians in patient recovery program decision-making process.
• Updated weekly exercise prescription to progress patient at appropriate pace.
• Fostered a positive clinic culture by actively participating in team meetings and contributing to ongoing process improvement initiatives.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Ensured accurate record-keeping by diligently updating patient information, verifying insurance coverage and managing communication logs.
• Improved patient follow-up, reducing missed appointments through effective reminder calls.
• Monitor referral list, reaching out to potential patients and referral sources to complete intake or create a case, thus converting referrals into initial evaluation appointments for clinic.
• Improved workflow efficiency, organizing and ordering back-office supplies and equipment.

· Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.

· Prepared patients to meet with physical therapists.

· Executed interventions of modalities or exercise as directed by therapist or assistant.

· Assisted with reception duties such as scheduling patients and completing follow up calls.

· Inventoried supplies and ordered more for office and patient rooms.

· Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.

· Issued individualized home exercise programs to patients and verified comprehension of instructions before discharge.

· Managed clinic's gym, facilitating 4 to 6 patients' physical therapy exercise plans every hour.

· Building rapport/relationships with patients to make PT fun and personable.

Applied ice, heat, TENS, Anodyne treatments on patients at end of their PT session.

• Treated each patient according to written plan of care to meet predetermined goals.
• Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
• Planned and administered range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
• Contributed to team meetings and collaborated with clinicians in patient recovery program decision-making process.
• Updated weekly exercise prescription to progress patient at appropriate pace.
• Fostered a positive clinic culture by actively participating in team meetings and contributing to ongoing process improvement initiatives.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Ensured accurate record-keeping by diligently updating patient information, verifying insurance coverage and managing communication logs.
• Improved patient follow-up, reducing missed appointments through effective reminder calls.
• Monitor referral list, reaching out to potential patients and referral sources to complete intake or create a case, thus converting referrals into initial evaluation appointments for clinic.
• Improved workflow efficiency, organizing and ordering back-office supplies and equipment.