☀️Goddess Ivy Love Mingate
Minneapolis,MN
Summary
Adaptable professional with a versatile background in property management and customer service. Known for strong attention to detail and effective time management, driving enhanced tenant experiences and streamlined operational processes.
Overview
13
13
years of professional experience
Work History
Parking Ramp Assistant
Victory Parking
St. Paul Mn
02.2022 - Current
- Monitored parking lot for compliance with regulations and safety protocols.
- Assisted customers with parking inquiries and payment processing.
- Managed cash transactions for parking fees, ensuring accuracy in handling funds.
- Utilized ticketing systems to track vehicle entries and exits efficiently.
- Maintained organized filing systems for documents and records
- Provided front desk support, greeting visitors and directing inquiries
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Assistant Property Manager
Common Bond Communities
Saint Paul, Minnesota
06.2019 - 01.2021
- Coordinated tenant communications and resolved inquiries to enhance resident satisfaction.
- Managed leasing processes, including application reviews and lease signings, ensuring compliance with regulations.
- Managed tenant relations to ensure satisfaction and timely communication.
- Assisted in lease management processes, streamlining documentation and approval workflows.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Showed apartments to potential tenants and answered questions regarding community.
- Processed security deposit refunds.
Employment Counselor
Americorps/Opportunity Navigator
Minneapolis, MN
08.2017 - 04.2019
- Facilitated job search workshops to enhance participants' employment skills and confidence.
- Developed personalized career plans, aligning goals with market opportunities for diverse clients.
- Provided one-on-one counseling sessions, guiding clients through resume writing and interview preparation.
- Led community outreach initiatives to raise awareness of available employment services and resources.
- Improved client satisfaction rates by consistently delivering high-quality services that met or exceeded expectations.
Recruiter
Americorps/The Sanneh Foundation
Saint Paul, MN
08.2016 - 06.2017
- Developed and implemented recruitment strategies to attract diverse talent for various programs.
- Conducted comprehensive candidate assessments to ensure alignment with organizational mission and values.
- Collaborated with program managers to identify staffing needs and define role requirements effectively.
- Streamlined onboarding processes, enhancing the experience for new hires and reducing time-to-fill rates.
Library Aid
Metropolitan State University
Saint Paul, MN
04.2013 - 07.2014
- Assisted patrons with reference inquiries and resource navigation to enhance research efficiency.
- Organized library materials and ensured proper cataloging to maintain accessibility and accuracy.
- Managed interlibrary loan services efficiently to support borrowing needs from external libraries.
- Collaborated with librarians to create engaging displays that showcased new books, special collections, or seasonal themes.
- Processed library card applications and maintained patron records with accurate contact information.
- Collected and processed fines on overdue library materials.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
- Set up computer and digital device access, providing assistance with use and operation.
- Located library materials, resources and technologies to fulfill patron requests.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
Education
No Degree - Fine Arts
Minneapolis Community And Technical College
Minneapolis, MNSkills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Relationship building
- Client interaction
- Flexibility and adaptability
Timeline
Parking Ramp Assistant
Victory Parking
02.2022 - Current
Assistant Property Manager
Common Bond Communities
06.2019 - 01.2021
Employment Counselor
Americorps/Opportunity Navigator
08.2017 - 04.2019
Recruiter
Americorps/The Sanneh Foundation
08.2016 - 06.2017
Library Aid
Metropolitan State University
04.2013 - 07.2014
No Degree - Fine Arts
Minneapolis Community And Technical College