Ivy McCutcheon
Buffalo,NY
Summary
Dynamic and dedicated employee with a proven track record at past establishments, enhancing customer satisfaction through exceptional service and maintaining welcoming and warm environments for costumers. Skilled in team collaboration and time management, adept at boosting operational efficiency. Excels in customer engagement, fostering repeat business with a warm and attentive approach.
Overview
5
5
years of professional experience
Work History
Front of House Server
Taisho Bistro
09.2022 - Current
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Built personal relationships with returning guests to further understand their wants and expectations.
- Took over host job when they became overwhelmed, while still continuing to serve my tables and clear tables for myself and others.
- Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
Front of House Server
Fuji Grill Sushi & More
08.2022 - 12.2022
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
Sales Associate
Thrifty Shopper
08.2020 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Dance Instructor
Studio Z School of Dance
05.2019 - 08.2022
- Planned routines for performances.
- Fostered a supportive learning environment by using positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment.
Education
Cortland High School
Cortland, NY06.2022
Skills
- Works very well with others, always ready to lend a helping hand
- Great costumer service, easy to talk to and holds conversations very well
- Time management and punctual
- Hard working, focused and always ready to pick up extra jobs / shifts
- Careful about presentation of place of work
- Loves to make costumers feel welcomed and cared for
- Attentive and enjoys being busy in the workplace
Timeline
Front of House Server
Taisho Bistro
09.2022 - Current
Front of House Server
Fuji Grill Sushi & More
08.2022 - 12.2022
Sales Associate
Thrifty Shopper
08.2020 - 08.2022
Dance Instructor
Studio Z School of Dance
05.2019 - 08.2022
Cortland High School
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