Ivy OBrien
Lawrence,KS
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Kitchen Manager
AMC Theatres
11.2024 - Current
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Consistently exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Mentored and trained new team members with assistance from other leadership, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Coordinated with front-of-house staff to ensure seamless service delivery during peak hours.
- Developed and maintained high standard of kitchen hygiene, ensuring compliance with health and safety regulations.
Crew Leader
AMC Theatres
11.2021 - 11.2024
- Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Established and enforced policies and procedures to maintain high standards of work.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Boosted crew morale and productivity through effective leadership and regular feedback sessions.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
Education
High School Diploma -
Johnson County Community College
Overland Park, KSSkills
- ServSafe Certification
- Safety audits
- Kitchen equipment maintenance
- Food and beverage management
- Cleaning and sanitation
- Food safety
- Customer service
- Kitchen equipment operation and maintenance
- Problem-solving
- Attention to detail
- Multitasking and organization
- Food preparation
Timeline
Kitchen Manager
AMC Theatres
11.2024 - Current
Crew Leader
AMC Theatres
11.2021 - 11.2024
High School Diploma -
Johnson County Community College