Ivy Pasayes Sandoval
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Playologist
Phoenix Children's Museum
05.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Ensured families with best experience
Guest Service Ambassador
Phoenix Zoo
09.2022 - 05.2023
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Tallied cash drawer at beginning and end of each work shift.
- Used POS system to enter orders, process payments and issue receipts.
- Worked multiple venues
Guest Service Associate
Popeye's Chicken
06.2022 - 09.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Science - Biological And Physical Sciences
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ05.2025
High School Diploma -
Carl Hayden High School
Phoenix, AZ05.2023
Skills
- Teambuilding
- Written Communication
- First Aid/CPR
- Data Entry
- Excellent Communication
- [POS] Software Proficiency
- Flexible and Adaptable
- Dependable and Responsible
Languages
Spanish
Native or Bilingual
Timeline
Playologist
Phoenix Children's Museum
05.2023 - Current
Guest Service Ambassador
Phoenix Zoo
09.2022 - 05.2023
Guest Service Associate
Popeye's Chicken
06.2022 - 09.2022
Associate of Science - Biological And Physical Sciences
Maricopa Community Colleges - South Mountain Community College
High School Diploma -
Carl Hayden High School
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