Ivy Pena
Mission,TX
Summary
- Independent, self-motivated RN with 12 years of clinical experience including extensive experience in case management, hospice, and palliative care. Solid background in Medicare/Medicaid guidelines, Home Health regulations, JCAHO standards, and HIPAA compliance. Seeking to leverage demonstrated clinical knowledge, managerial skills, and deep knowledge of healthcare regulations to be utilized in improving member outcomes and support organizational goals in a position as a Case Manager. Willing to obtain Resource Utilization Group (RUG) certification within 90 days of hire.
- Outstanding verbal and written skills with ability to articulate complex health information in a way that’s easy to understand facilitating optimal health outcomes for patients and fostering a collaborative work environment within an interdisciplinary care team.
- Proficient in problem solving and decision making by utilizing strong analytical skills with the ability to assess complex clinical situations and implement effective interventions.
- Demonstrates exemplary ability to establish and maintain supportive relationships with patients and families utilizing interpersonal communication skills to establish rapport and foster care to establish an environment of trust. Provide guidance in appropriate medical information, online resources and community resources to assist in making healthcare decisions.
- Displays impeccable problem solving by utilizing clinical acumen to conduct assessments identifying patient needs and prioritizing care to improve overall health status.
- Actively contributes to staff development through mentoring of other nurses, attending meetings, coordinating additional education as indicated to ensure optimal health outcomes for patients with long-term care conditions. Participates in root cause analysis per quality management.
- Excels in accurate, timely, concise documentation in electronic medical records EMR including Kinnser/WellSky & established software ensuring compliance with CMS Medicare guidelines, facility policy and procedures.
- Self-motivated with exceptional leadership and ability to multi task and meet performance metrics in fast-paced environments while maintaining the highest of care standards through effective resource optimization and outstanding time management skills.
- Advanced computer knowledge ability to quickly learn and navigate multiple software applications in a Windows environment simultaneously. Proficient with Microsoft Office, Excel, PowerPoint, Word, Outlook. Typing skills with speed of 65 WPM. Proficient in basic math calculations with percentages.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Nursing
Greater Valley Hospice
McAllen, TX
01.2024 - Current
- Demonstrates autonomous decision-making, problem solving and troubleshooting and appropriate application of clinical knowledge to resolve day to day issues.
- Oversee daily clinical operations ensuring compliance with state and federal regulations.
- Directed and coached nursing staff during field visits, ensuring compliance with care plans, physician orders, and regulatory guidelines in a person-centered care model.
- Participates in lead interdisciplinary team (IDT) meetings, review care plans, and ensure timely implementation of physician orders.
- Monitor quality improvement initiatives and provide ongoing education to staff.
Nursing Supervisor, Case Manager
Selah Hospice
McAllen, TX
01.2018 - 01.2020
- Supervised nursing staff in day-to-day delivery of hospice care, ensuring adherence to physician orders and care plans.
- Conducted staff evaluations, provided feedback, and implemented corrective action plans as needed.
- Led IDT meetings and participated in hiring, onboarding, and coaching of new clinical staff.
- Coordinated care management and provided exceptional care for adult and pediatric patients with long-term care conditions during field visits within the assigned service delivery area.
- Managed patient records in compliance with HIPAA and facility policies.
Nursing Supervisor, RN
McAllen Nursing Center
McAllen, TX
01.2013 - 01.2016
- Supervised nursing staff in day-to-day delivery of hospice care, ensuring adherence to physician orders and care plans for members with long-term care conditions.
- Conducted staff evaluations, provided feedback, and implemented corrective action plans as needed for the healthcare team.
- Led IDT meetings and participated in hiring, onboarding, and training of new clinical staff.
- Managed patient records in compliance with HIPAA and facility policies.
Certified Nursing Assistant
Legacy Hospice
Mission, TX
01.2007 - 01.2008
- Provided compassionate care to terminally ill patients, assisting with activities of daily living including bathing and grooming.
- Supported patients and families during end-of-life care through motivational interviewing of patients and caregivers.
- Demonstrated excellent interpersonal skills using a multi-disciplinary team approach to collaborate care with nursing staff.
Education
Associate Degree in Nursing - ADN
South Texas College
McAllen, TX01.2013
Licensed Vocational Nurse - LVN
South Texas College
McAllen, TX01.2010
Certified Nursing Assistant - CNA
New Start School
McAllen, TX01.2008
Certification
- Current active compact nursing license in State of Texas Expires 11/2025
- Unrestricted active Registered Nurse (R.N.) license with no disciplinary action & ability to obtain individual licenses in non-compact states
References
References available upon request.
Timeline
Director of Nursing
Greater Valley Hospice
01.2024 - Current
Nursing Supervisor, Case Manager
Selah Hospice
01.2018 - 01.2020
Nursing Supervisor, RN
McAllen Nursing Center
01.2013 - 01.2016
Certified Nursing Assistant
Legacy Hospice
01.2007 - 01.2008
Associate Degree in Nursing - ADN
South Texas College
Licensed Vocational Nurse - LVN
South Texas College
Certified Nursing Assistant - CNA
New Start School
Similar Profiles
Corrina C. GutierrezCorrina C. Gutierrez
Intake Coordinator at Greater Valley HospiceIntake Coordinator at Greater Valley Hospice
LYNNETTE LUMBRERASLYNNETTE LUMBRERAS
Intake Coordinator at Greater Valley HospiceIntake Coordinator at Greater Valley Hospice
KLARIZZA SOSAKLARIZZA SOSA
RN Case Manager/Admission Nurse at Greater Valley HospiceRN Case Manager/Admission Nurse at Greater Valley Hospice
Oziel PonceOziel Ponce
Construction Manager at HTIConstruction Manager at HTI
Marcus EspinozaMarcus Espinoza
Volunteer at Alton Memorial Junior High SchoolVolunteer at Alton Memorial Junior High School