I will be graduating with a Bachelor of Science in Biomedical Sciences with a minor in Business I have a Pre-Dental focus and am interested in going into dentistry in the future
Ivy Purdue
Fenton,MI
Summary
Reliable hospitality professional with strong multitasking abilities and excellent communication skills. Experienced in delivering outstanding customer service while managing reservations and optimizing dining operations for satisfactory guest experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Host & Server
Ciao Italian Bistro & Wine Bar
Fenton, MI
08.2021 - Current
- Greeted and seated guests, ensuring positive first impressions and smooth dining experiences.
- Managed reservation systems, optimizing table turnover and guest satisfaction.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Delivered exceptional customer service in a high-volume dining environment.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Collaborated with kitchen staff to streamline service operations and enhance guest satisfaction.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Science - Biomedical Sciences
Grand Valley State University
Allendale, MI12-2027
High School Diploma -
Lake Fenton High School
Linden, MI06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Reliability
- Multitasking Abilities
- Problem-solving
- Excellent communication
- Time-management
- Memory retention
Certification
Healthcare Provider CPR/AED: Adult, Child, & Infant + First Aid (BLS)- 6.0 contact hours
Interests
Timeline
Host & Server
Ciao Italian Bistro & Wine Bar
08.2021 - Current
Bachelor of Science - Biomedical Sciences
Grand Valley State University
High School Diploma -
Lake Fenton High School