Ivy Raymond
Baton Rouge,LA
Summary
Compassionate caregiver offers 30 years of experience assisting others. Committed to delivering top-notch care, administering medication and maintaining safe environments. Knowledgeable of care documentation practices. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Resident Care Coordinator
Holly Court Assisted Living
04.2020 - Current
- Enhanced resident well-being by implementing personalized care plans and coordinating with multidisciplinary teams
- Reduced hospital readmissions through diligent monitoring of residents' health status and timely intervention
- Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits
- Increased resident satisfaction by addressing concerns promptly and fostering a positive living environment
- Developed and maintained strong relationships with residents and their families
- Hired and trained new staff members on facility policies, patient care.
Receptionist
The Haven
03.2017 - 02.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors
- Handled sensitive information with discretion while maintaining strict confidentiality standards
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
CNA Telemetry
Baton Rouge General Mid City
03.1993 - 04.1995
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CNA
Our Lady Of The Lake Hospital
02.1996 - 03.1998
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CNA
Hill Haven Nursing Home
01.1990 - 08.1990
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
CNA
St James Place
06.2000 - 03.2003
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
CNA
Jenns Angels
02.2004 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
No Degree Basic -
Southern University And A & M College
Baton Rouge, LAHigh School Diploma -
Mckinley Senior High School
Baton Rouge, LASkills
- HIPAA understanding
- Resident Documentation
- CPR Certified
- Staff Training and Development
- Care Planning
- Privacy and confidentiality
- Mobility Assistance
- Dementia Care
- Patient Care
- Personal Hygiene Assistance
- Dressing assistance
- Meal Preparation
- Infection Control
- Heart saver CPR AED
- Patient Care Assessment
Certification
- CNA Certification
- CPR & Frist Aid
Timeline
Resident Care Coordinator
Holly Court Assisted Living
04.2020 - Current
Receptionist
The Haven
03.2017 - 02.2020
CNA
Jenns Angels
02.2004 - Current
CNA
St James Place
06.2000 - 03.2003
CNA
Our Lady Of The Lake Hospital
02.1996 - 03.1998
CNA Telemetry
Baton Rouge General Mid City
03.1993 - 04.1995
CNA
Hill Haven Nursing Home
01.1990 - 08.1990
No Degree Basic -
Southern University And A & M College
High School Diploma -
Mckinley Senior High School
- CNA Certification
- CPR & Frist Aid
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