Ivy Velazquez
St. Clair Shores,MI
Summary
Diligent Corrections Deputy with extensive experience at Macomb County Sheriff's Department, skilled in incident documentation and de-escalation techniques. Proven ability to enforce security protocols and foster a safe environment. Strong communicator with a solid foundation in mental health care, ensuring effective inmate supervision, conflict resolution and computer skills.
Overview
11
11
years of professional experience
Work History
Corrections Deputy
Macomb County Sheriff's Department
02.2023 - Current
- Enforced safety protocols to maintain secure environment for inmates and staff.
- Conducted regular inspections of facilities to identify and mitigate potential security risks.
- Collaborated with law enforcement agencies to ensure efficient inmate transport and processing.
- Monitored inmate behavior, responding swiftly to incidents to de-escalate conflicts effectively.
- Developed reports on inmate activities, ensuring accurate documentation for legal compliance.
- Conducted thorough investigations into alleged misconduct or rule violations, resulting in appropriate disciplinary actions when necessary.
- Extensive practice with radio communications.
- Participated in regular training sessions on topics such as use-of-force procedures or emergency response protocols, staying current on best practices within the field of corrections work.
- Enforced facility rules fairly and consistently, fostering order and respect among inmates.
- Booked new inmates into facility and processed inmates for release.
- Acquired strong report writing skills for documentation purposes.
- Use Word and Excel on a regular basis to document and organize workload and communication basis.
- Took inventory for the facilities Special Response Team and ensuring all tools needed, were available.
- Appointed to Team Leader for the facilities Special Response Team.
Firefighter
New Haven Fire Department
02.2023 - 07.2024
- Responded to emergency calls, ensuring rapid and effective fire suppression and rescue operations.
- Conducted regular inspections of equipment and vehicles, maintaining operational readiness and safety compliance.
- Participated in training sessions for new firefighters, enhancing team skills in firefighting techniques and safety protocols.
- Collaborated with local agencies during large-scale incidents, coordinating resources and information exchange effectively.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
- Extensive practice with radio communications.
Private Nanny
Care.com
09.2018 - 09.2022
- Supervised daily activities, ensuring safety and engagement for children in care.
- Developed personalized educational plans to support children's growth and learning objectives.
- Coordinated schedules for playdates, educational outings, and extracurricular activities.
- Implemented routines that fostered independence and responsibility in children.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Planned special outings or themed days around children's interests or areas of study in their school curriculum.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
Assistant Secretary
Paramount Building
05.2018 - 07.2018
- Organized and maintained efficient filing systems for confidential documents
- Coordinated scheduling and meetings for senior management, improving time management
- Responded to telephone inquiries from clients, vendors, and the public.
- Restocked supplies and prepared purchaser guide booklets.
- Met incoming customers with a professional approach and provided friendly customer service.
- Guided the pubic and customers to the right source for their inquiries.
- maintained cleanliness of overall office.
Server
Great Lakes Yacht Club
06.2014 - 08.2016
- Delivered exceptional customer service in high-pressure dining environment.
- Collaborated with kitchen staff to maintain seamless communication during peak hours.
- Trained new servers on menu items, service protocols, and customer engagement strategies.
- Resolved guest complaints promptly, enhancing overall dining experience and satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Built rapport with guests to enhance their dining experience and encourage return visits.
Education
No Degree - Corrections Academy
Macomb Community College
Mount Clemens, MI08-2023
Associate of Science - General Education Associates, Fire 1 & 2, EMT 1
Oakland Community College
Auburn Hills, MI05-2022
Skills
- Mental Health understanding and care
- Physically strong
- First aid and CPR
- Incident documentation
- Word, Excel, Powerpoint
- Radio communication
Timeline
Corrections Deputy
Macomb County Sheriff's Department
02.2023 - Current
Firefighter
New Haven Fire Department
02.2023 - 07.2024
Private Nanny
Care.com
09.2018 - 09.2022
Assistant Secretary
Paramount Building
05.2018 - 07.2018
Server
Great Lakes Yacht Club
06.2014 - 08.2016
No Degree - Corrections Academy
Macomb Community College
Associate of Science - General Education Associates, Fire 1 & 2, EMT 1
Oakland Community College