Ivy Wallace
Turners Falls,MA
Summary
Dedicated professional with a strong work ethic and compassionate caregiving skills. Committed to enhancing client satisfaction and ensuring safety through effective collaboration and problem-solving.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Landscaper
Roger B. Sturgis
Framingham, MA
10.2021 - 04.2022
- Assisted in planting, watering, and maintaining various landscape features.
- Operated landscaping tools including mowers, trimmers, and blowers effectively.
- Collaborated with team members to design aesthetically pleasing outdoor spaces.
- Ensured adherence to safety protocols while performing landscaping duties.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Assistant Manager
Dollar Tree
Framingham, MA
01.2018 - 01.2020
- Supervised daily store operations, ensuring efficient workflow and adherence to company policies.
- Trained and mentored new team members on customer service standards and operational procedures.
- Implemented inventory management processes, optimizing stock levels and minimizing shrinkage.
- Collaborated with management to develop promotional displays, enhancing product visibility and sales.
- Resolved customer inquiries and complaints promptly, improving overall shopping experience and satisfaction ratings.
Personal Care Attendant
Options
Yarmouth, MA
02.2007 - 05.2012
- Provided assistance with daily living activities to enhance client independence and quality of life.
- Developed personalized care plans in collaboration with healthcare professionals and family members.
- Monitored client health and reported changes to medical staff, ensuring timely interventions.
- Trained and mentored junior attendants on best practices for personal care services.
- Assisted clients with mobility challenges using appropriate equipment and techniques.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Documented vitals, behaviors, and medications in client medical records.
Education
Phlebotomy Technician
Massachusetts Bay Community College
Wellesley Hills, MA05-2026
Skills
- Strong work ethic
- Heavy lifting
- Flexible and adaptable
- Using hand tools
- Patient care
- Compassionate caregiving
- Safety awareness
- Privacy and confidentiality
- Client confidentiality
- Medical equipment operation
- Patient assistance
- Respectful and compassionate
- Problem-solving
- Time management
Certification
- PT - Phlebotomy Technician
Timeline
Landscaper
Roger B. Sturgis
10.2021 - 04.2022
Assistant Manager
Dollar Tree
01.2018 - 01.2020
Personal Care Attendant
Options
02.2007 - 05.2012
Phlebotomy Technician
Massachusetts Bay Community College