Ivy Whittaker
Concord,CA
Summary
Accomplished Dangerous Goods Agent at Federal Express, adept in transportation safety protocols and fostering a secure environment. Excelled in reducing incident rates by implementing continuous improvement initiatives and providing security awareness training. Demonstrated exceptional problem-solving skills and personal protective equipment knowledge, contributing significantly to workplace safety and compliance.
Overview
7
7
years of professional experience
Work History
Dangerous Goods Agent
Federal Express
05.2017 - Current
- Provided expert guidance to clients on proper packaging, labeling, and documentation requirements for hazardous materials shipments.
- Reduced incident rates through continuous improvement initiatives focused on employee training and process optimization.
- Contributed to a positive safety culture within the organization through proactive identification and resolution of potential hazards or noncompliance issues related to dangerous goods handling.
- Played a key role in incident investigation teams, analyzing root causes of accidents involving dangerous goods and implementing corrective actions to prevent future occurrences.
Security Officer
Allied Universal Security Services
09.2021 - 09.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
HSS Security
09.2019 - 09.2021
Education
City College
San Francisco, CA01.1981
Skills
- Transportation Safety Protocols
- Personal Protective Equipment
- Firefighting Capabilities
- Security Awareness Training
Care strength
Strong organizational
Strong communication skills-verbal and written
Sharp problem solver
Adaptive team player and lead
Ability to work with little to no supervision
Work Preference
Desired Job Title
Dangerous Goods AgentTimeline
Security Officer
Allied Universal Security Services
09.2021 - 09.2024
Security Officer
HSS Security
09.2019 - 09.2021
Dangerous Goods Agent
Federal Express
05.2017 - Current
City College
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