Ivy A. Bibb
Stamford,CT
Overview
19
19
years of professional experience
Work History
Major Sales Associate
Sale Associate Costco Wholesale
07.2021 - 02.2023
- Assist members in the major appliance, jewelry, electronics areas of the sales floor
- Provides and ensures prompt courteous customer service to members by answering questions, while explaining / demonstrating product knowledge, functions and specifications of the products features and benefits
- In Conjunction with following merchandising standards and practices while maintaining current knowledge of technologies trends and industry upcoming product releases
- Communicates daily with the Supervisor, Department Manager and the front end Management team regarding other tasks such as reviewing lists of items for forklift drivers to pull for restocking, checks accuracy of product signage, pricing and quantity, make / print signs as needed, checks status of delivery for promotional merchandise, sets up / break down cleans and maintains product displays, collects / returns stray items, organize high-end merchandise for secure lock-up area
- Additional essential functions Cashier trained, Front-end support, Fine jewelry certified, High-end merchandise certified, Gas Station certified as well as assists in other areas of the warehouse as necessary.
Custodian II
Texas Southern University
01.2018 - 10.2020
- Plans, organizes and executes daily/weekly/monthly deep cleaning of students dorms, classrooms, labareas, lecture halls, and hallways, stairways, as well as internal / external public areas, walls, floors, carpet, office furniture and exterior entrances of assigned buildings
- Operates cleaning equipment such as buffer, burnisher, pressure washer, wet vac, shampoo and scrubbing machine
- Strips, waxes, and buffs floors to maintain cleanliness of the buildings
- Cleans restrooms and restocks paper and soap
- Sweeps, mops, dust, washes windows, vacuum carpets, polishes wood/metal, disinfects rooms and removes trash from buildings
- Maintains daily record of cleaning supplies used in assigned area
- Cleans and performs routine maintenance to custodial equipment
- Maintains and organizes inventory of cleaning supplies in the custodial closet
- Reports maintenance problems in assigned buildings to the supervisor.
Cashier Handler
Sodexo Food Services
09.2017 - 01.2018
- Operates a cash register, received payments of cash, checks and meal plans from customers Follow cash-handling policies and procedures & maintains proper security of cash at all times Prepare for meal time by cleaning the dining room tables before and after meals Cleans and sanitizes workstations, counters, steam tables and other equipment
Residential Support Staff
Malta House of Good Counsel
05.2008 - 06.2017
- Maintain the safety of resident making hourly checks of the environment Interacted with outside agencies, volunteers, visiting family members, board members Assist individuals with developing /expanding life skills and provide problem-solving Participation in job-related trainings, house meetings and supervisory meetings as scheduled Hourly room check and shift progress notes all other duties as assigned
Janitorial Support & Client Billing
Kirby Cleaning Service
05.2004 - 06.2017
- Cleaned up and clients offices, swept, vacuumed, mopped halls, stairways break rooms, bathrooms, kitchens, entryways and change the trash can liners
- Greeting and welcoming all and clients, answered all incoming calls on a multi-line telephone and taking messages
- Booking conference rooms and conference call lines in Microsoft outlook
- Posted and received mail, processed client billing, running reports, keeping inventory of all cleaning supplies and equipment | Page
Office Administrator
The Elderly
09.2016 - 03.2017
- Provided Customer service via phone and in person Processed and tracked liability insurance policy for all field staff Overseen the hiring process, posted job ads, scheduled and conduct interview Key Holder opened and closes the office daily Maintained all client and caregiver schedule in Excel Audit customer files for all necessary documentation Maintain all office equipment & ordered all office supplies Instructor for all new hires, verified credentials and employment references
Intake/Scheduling/Patient Account Support, Visiting Nurse and
Hospice
03.2016 - 08.2016
- Provided support to intake team, scheduling team and patient accounts staff Ran and completed daily report for the Scheduling / Patient Account department Staffed clinical services under the direction of the Lead Scheduler Processed requests for agency services from all sources Obtained prior Authorizations for new clients & verified insurance for continuation of care and services
Office Administrator
Synergy HomeCare
03.2013 - 03.2016
- Provided Customer service via phone and in person Financial Duties - customer billing, insurance billing, accounts receivable, close payroll and bank deposits Overseen the hiring process, interviewed and verified the credentials of all applicants Key Holder opened and closes the office daily Audit caregiver login in ERSP and time sheet for efficient documentation
- Implement and update company policies and procedures, maintain all client and caregivers schedules and files Instructor for new hire orientation, create I.D
- For online training for state requirements Responsible for working on-call 24/7 bi-weekly
Aide Scheduler
Hospice, Vitas Innovative Hospice Care
06.2010 - 12.2012
- Support to the nursing management team Verified caregiver time sheet and soft close payroll Organization and maintain the start and stop of client service Communicated effectively with various administrators for nursing faculties and rehabilitation Centers Maintained monthly reports for all state required education for all caregivers Prepare and distribute weekly schedule for caregiver Maintained and distribute monthly calendars for over 500 clients and caregivers
Home Health Aide Scheduler
Visit t iNurse & Hospice Care
04.2006 - 11.2010
- Maintained weekly schedules for patient and caregivers Served as a liaison between caregivers and administrative staff for nursing faculties and rehab center provided bi-weekly reports and updates to the clinical team
- Assigned new hire to a nursing team member for shadowing and field orientation Composed and distribute correspondence for caregiver and t
- Ttf patients Verified caregiver time sheet and soft close payroll Respw we wax onsite for working on-call 24/7 bi-weekly
Skills
- Qualifications Customer Service, Sales, Effective Communication skills Written & Verbal, Problem-Solving, Office Administration, Scheduling, Janitorial Services, Homeless Services, Phone Triage, Proficient in
- Microsoft Office, QuickBooks, ADP Payroll System and Various Health Care Software
Timeline
Major Sales Associate
Sale Associate Costco Wholesale
07.2021 - 02.2023
Custodian II
Texas Southern University
01.2018 - 10.2020
Cashier Handler
Sodexo Food Services
09.2017 - 01.2018
Office Administrator
The Elderly
09.2016 - 03.2017
Intake/Scheduling/Patient Account Support, Visiting Nurse and
Hospice
03.2016 - 08.2016
Office Administrator
Synergy HomeCare
03.2013 - 03.2016
Aide Scheduler
Hospice, Vitas Innovative Hospice Care
06.2010 - 12.2012
Residential Support Staff
Malta House of Good Counsel
05.2008 - 06.2017
Home Health Aide Scheduler
Visit t iNurse & Hospice Care
04.2006 - 11.2010
Janitorial Support & Client Billing
Kirby Cleaning Service
05.2004 - 06.2017
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