Ivy Doren Ramon
Marysville,CA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures.
Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
10
10
years of professional experience
Work History
Custodial Worker Supervisor
Misawa Inn
12.2020 - 03.2023
- Provided efficient and courteous service to customers at all times
- Adhered to quality and service standards to support operational goals
- Worked with coworkers to complete tasks.
- Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
- Assisted with minor maintenance tasks such as changing light bulbs or tightening loose fixtures to maintain overall building functionality.
- Upheld high standards of cleanliness throughout the facility by following established procedures and checklists for all tasks.
Service Crew
Two Season's Dining Facility
02.2019 - 04.2020
- Responded quickly to meet customer needs and resolve problems
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Stocked shelves to organize aisles in assigned department.
- Prepared salads, soups and sandwiches for customers.
Housekeeping Supervisor
Four Points by Sheraton Hotel
06.2016 - 09.2016
- Inspected work performed to ensure that it met specifications and established standards
- Performed and assisted with cleaning duties as necessary.
Housekeeping Supervisor
Cowne Plaza Atlanta Perimeter at Ravinia
02.2016 - 05.2016
- Performed and assisted with cleaning duties as necessary
- Conferred with staff to resolve performance and personnel problems, and to discuss company policies
- Inspected work performed to ensure that it met specifications and established standards.
Assistant Manager
Eddieson Rice wholesaler
08.2013 - 02.2015
- Met deadlines while maintaining high-quality deliverables
- Provided efficient and courteous service to customers at all times
- Responded quickly to meet customer needs and resolve problems
- Conducted staff meetings to relay general information or to address specific topics
- Assisted with new hire orientation and employee training.
Assistant Manager
Doreen's catering Services
01.2014 - 01.2015
- Conducted staff meetings to relay general information or to address specific topics
- Worked with coworkers to complete tasks
- Provided efficient and courteous service to customers at all times.
Housekeeper
Hilton San Destin Resort and Spa
02.2013 - 06.2013
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
Bachelor's Degree in Hotel and Restaurant Management -
University of Mindanao Tagum Campus
Philippines11.2015
Skills
- Work Orders
- Supply Management
- Problem-Solving
- Customer Service
- Facility Maintenance
- Decision-Making
References
- Hisae Tsuchiya, 09024563472, Misawa Inn
- Sherena Williams, 08040944704, Misawa Inn
- Therese Rowel, 4704942221, Crowne Plaza Atlanta
Timeline
Custodial Worker Supervisor
Misawa Inn
12.2020 - 03.2023
Service Crew
Two Season's Dining Facility
02.2019 - 04.2020
Housekeeping Supervisor
Four Points by Sheraton Hotel
06.2016 - 09.2016
Housekeeping Supervisor
Cowne Plaza Atlanta Perimeter at Ravinia
02.2016 - 05.2016
Assistant Manager
Doreen's catering Services
01.2014 - 01.2015
Assistant Manager
Eddieson Rice wholesaler
08.2013 - 02.2015
Housekeeper
Hilton San Destin Resort and Spa
02.2013 - 06.2013
Bachelor's Degree in Hotel and Restaurant Management -
University of Mindanao Tagum Campus
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