Dedicated professional with over ten years of experience in working with individuals of diverse cultures and populations. Proven ability to provide leadership and instruction in the delivery of curriculum and program services to individuals in need.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Substitute Teacher
ESS
02.2023 - Current
Implement lesson plans, while ensuring the integrity of academic time in a manner, which motivates students to learn and participate.
Organize students for effective instruction.
Maintain discipline and classroom control that fosters a safe and positive learning environment for all students and staff in accordance with school policies.
Ensure adequate supervision to assure health, welfare, and safety of all students.
Complete documentation of attendance, grades and other required details.
Instructed students in core educational principles, concepts, and in-depth subject matter.
Implemented prepared lesson plans in established classrooms.
Keep students on-task with proactive behavior modification and positive reinforcement strategies.
Instruct class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Incorporated technology into learning to enhance student engagement and learning.
Program Manager
Center for Family Services
08.2019 - 09.2022
Provided leadership and supervision of professional staff
Managed and supervised administrative program operations, developed program protocols
Trained staff on client engagement to accomplish program goals and benchmarks
Developed and maintained logistics workflows, procedures and reports
Create program curriculum, outcomes and objectives
Performed program research and analyzed data collection to develop grant proposals and budgets
Develop program activities for program participants
Facilitate training and educational workshops
Established milestones and objectives based on input from functional areas and stakeholders
Facilitated workshops and conducted one-on-one training to educate program staff and clients
Coached team members on productivity strategies to accomplish program goals
Implement a data management system
Initiate program recruitment efforts
Conduct community outreach, establish partnerships with community agencies
Network with employers to identify hiring needs and to match skill sets of participants
Engaged clients to screen, assess, and identify individual needs for socio-economic support.
Family Service Specialist
Children and Families
10.2016 - 10.2018
Screened allegations of child abuse and/or neglect
Investigated, and identified reported signs and symptoms of abuse and neglect for immediate intervention and remediation
Conducted child welfare safety assessments, referred families for services
Facilitated family team meetings to provide crisis intervention and to develop family reunification goals
Administered case management for dependent children to provide counseling and formulate treatment plans to determine appropriate placement
Conducted intake interviews and completed assessments to identify client needs
Collected and analyzed records, documented case information
Interviewed collateral case participants
Collaborated with community sources including schools, law enforcement and medical providers
Conducted home and field visits to ensure child safety and well-being
Maintained confidential records and documentation in case management database
Collaborated with family/juvenile court systems and other family support agencies.
Adult Probation Officer
NJ Judicial Courts
05.2016 - 10.2016
Supervised offenders to reduce risk to the community
Administered drug and alcohol screens for offenders
Screened offender referrals and completed intake interviews and needs assessments
Conducted investigations into violations and compiled information from offender legal history
Determine appropriate supervision levels by conducting risk and needs assessments
Reviewed cases to ensure compliance and follow-up recommendations were followed
Developed relationships with defendants and offenders, assessing living conditions and case background information
Monitored and reported offender delinquencies or violations
Drafted court reports and provided court testimony recommending probation outcomes
Reviewed offender progress with rehabilitation programs, community service and employment
Assisted probationer with obtaining housing, employment and healthcare.
Behavioral Support Counselor
Oaks Integrated Care
12.2015 - 05.2016
Assessed client behaviors and other social responses to determine correct diagnosis and devise treatment plans
Implemented client behavioral and crisis intervention plans
Engaged clients in behavioral individual counseling sessions
Facilitated therapeutic life skills training groups
Provided trauma informed training workshops for educational staff to develop increased capacity to address client behavioral needs
Monitored client/staff interaction to ensure that therapeutic and educational goals were being met
Guided clients in developing coping skills and strategies for dealing with problems
Provided comprehensive case management services, connected clients to appropriate resources
Documented client progress notes, maintained case records.
Social Service Specialist
Department Of Families and Children Services
04.2014 - 05.2015
Assessed the level of risk to children and families
Conducted face to face interviews
Investigated and collected case data
Conducted in-home and community visits
Coordinated appropriate services and placement
Collaborated with various collateral agencies
Ensured child welfare and safety
Assessed family/individual level of functioning to determine need for service
Implemented case goals, monitored case progress
Developed individual case plans, provided resource information and follow-up
Supervised parent/child visits monitored case progress
Prepared case progress reports, provided court testimony, and enforced court orders.
Intensive Case Manager
Catholic Charities
08.2012 - 09.2013
Implemented social economic services for welfare recipients and TANF families
Conducted client interviews, intake, and needs/risk assessment, to determine service eligibility
Provided outreach services, follow-up, client advocacy, and referral/linkage
Documented, reviewed, and monitored case progress
Conducted comprehensive social assessments to coordinate services
Developed individual service plans in partnership with the client to reflect the client's functional level, skills needed, services, and supports to help the client gain independence and self-sufficiency
Identified and addressed clients' barriers to self-sufficiency such as substance abuse, mental health issues and educational deficiencies
Maintained & conducted interagency case conferences, ongoing communication/collaboration.
Program Director
Crossroads Programs Inc
05.2004 - 07.2010
Directed a residential program for abused and neglected adolescents in need of social, economic, and behavioral health support
Provided leadership and supervision of professional staff
Managed on-site program operations and budget allocations
Evaluated quality of program services, modified delivery of services, implemented program initiatives and outcomes
Created program policy and procedures
Recruited, interviewed, hired and evaluated staff performance
Determined program eligibility criteria, assessed risk, ensured youth safety
Provided supportive counseling, vocational/ life skill development and on-going needs assessment
Investigated reports of incidents, provided crisis intervention, documented client progress
Developed individual service plans, which included behavioral, emotional, educational, familial, and social goals
Established program goals ensured efficient and quality delivery of program services
Prepared program administrative reports conducted staff meetings and training.
Human Services Specialist
Burlington County Board of Social Services
10.2004 - 01.2005
Determined client eligibility for TANF, cash assistance, Medicaid, food stamp, and work first programs
Interviewed clients and verified data to determine program eligibility
Met with clients to conduct assessments of current situations and establish what needs to be addressed
Reviewed, verified, investigated, and documented client information
Assisted clients in effecting behavioral changes, learning problem-solving techniques and identifying goals or objectives
Maintained a large caseload of cases by utilizing effective time management and organizational skills
Collaborated with community agencies to secure housing, and employment for clients
Prepared documents and statistical reports for the welfare database system.
Program Coordinator
Boys and Girls Club of Burlington County
08.2001 - 05.2004
Managed and led youth intervention programs and managed grant funding
Coordinated, and evaluated program activities
Created and implemented best practice programming and curriculum for youth development
Developed and implemented policies and strategies to promote client self-sufficiency
Recruited, trained and provided direction for staff and volunteers
Conducted life skills training, and career readiness workshops
Prepared monthly spending reports, including outcome data, and enrollment numbers
Partnered with schools, justice system, and community agencies to expand outreach and impact
Organized special events and activities to boost youth development.
Education
Master of Science - Public Administration
Central Michigan University
Bachelor of Science - Human Services/Education
Southern Illinois University
Associate of Applied Science - Human Services
Burlington County College
Graduate - Clinical Social Work
Rutgers University
Skills
Team Leadership
Program Development
Training and Development
Classroom Instruction
Trauma-Informed Care
Classroom Management
Behavior Management
Group Instruction
Lesson Plan Implementation
Instructional Techniques
Certification
Certified Human Services Professional
Certified Substitute Teacher, State of New Jersey
Timeline
Certified Substitute Teacher
ESS
02.2023 - Current
Program Manager
Center for Family Services
08.2019 - 09.2022
Family Service Specialist
Children and Families
10.2016 - 10.2018
Adult Probation Officer
NJ Judicial Courts
05.2016 - 10.2016
Behavioral Support Counselor
Oaks Integrated Care
12.2015 - 05.2016
Social Service Specialist
Department Of Families and Children Services
04.2014 - 05.2015
Intensive Case Manager
Catholic Charities
08.2012 - 09.2013
Human Services Specialist
Burlington County Board of Social Services
10.2004 - 01.2005
Program Director
Crossroads Programs Inc
05.2004 - 07.2010
Program Coordinator
Boys and Girls Club of Burlington County
08.2001 - 05.2004
Master of Science - Public Administration
Central Michigan University
Bachelor of Science - Human Services/Education
Southern Illinois University
Associate of Applied Science - Human Services
Burlington County College
Graduate - Clinical Social Work
Rutgers University
Certified Human Services Professional
Certified Substitute Teacher, State of New Jersey
Similar Profiles
Kianna GarrettKianna Garrett
Substitute Teacher at ESSSubstitute Teacher at ESS