Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
BusinessAnalyst

Ivy Lynn Copeland

Reading,PA

Summary

Dedicated business professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking any position within the EYL Univesity. Offering excellent communication and good judgment.

Overview

32
32
years of professional experience
1
1
Certificate

Work History

Adjunct Business Profeessor

Reading Area Community College
Reading, PA
08.2019 - Current
  • Utilize curriculum reflecting diverse educational, cultural and linguistic backgrounds of students served and challenged students to move beyond innate socio-cultural biases.
  • Prepare and delivered lectures to undergraduate or graduate students on topics such as financial accounting, principles of marketing and operations management.
  • Maintain regularly scheduled hours in order to assist and advise students on class, program, academic and vocational plans.
  • Create successful lesson plans with Canva projects and activities to enhance lectures.

Financial Aid / Records Officer

Reading Area Community College Financial
02.2016 - Current


  • Provide educational guidance and training via online, virtual training sessions, in-person, and consultation by phone to students regarding their college financial plans to ensure applicants meet federal, state, and college guidelines..
  • Decrease default rate at the close of the cohort 2016 was 26.4% in 2018 was 12.4%, and it decreased to 4.2% as of 2019 draft rates.
  • Comply with state and federal financial aid guidelines and regulations.
  • Counsel students and parents about financial aid options and program details.

Study Coordinator

VA Certifying Official
02.2016 - Current
  • Advise students on course selection, credits toward graduation and career decisions.
  • Develop partnerships with Veterans Affairs (VA), businesses and organizations to build awareness, increase support and share resources.
  • Deliver supportive and knowledgeable counseling to students with academic or personal concerns.
  • Collaborate with VA, school faculty and social workers to address problems and grow student success.

Juvenile Support Specialist

Justice Works Youth Care
06.2009 - Current


  • Maintain record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Maintain regular contact with clients by calling and visiting clients' homes.
  • Help clients develop new coping mechanisms and techniques to drive behavior modification.
  • Advocate for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.

Fitness Center Supervisor

Reading Area Community College
02.2016 - 03.2019


  • Implemented effective social media strategies facilitate new business and promote patronage in existing customers.
  • Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
  • Managed fitness centers, recreation facilities and fitnes programs with emphasis on safety.
  • Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.

Family Support Specialist

Youth Advocate Program
06.2007 - 06.2009
  • Worked closely with an array of diversified at-risk families in jeopardy of having their children removed from the home and placed in an alternative living arrangement.
  • Provided parental education programs obtained through multiple community resources, approved videos, and guided supervised visit coaching.
  • Documented family progress weekly and submitted all quarterly client reviews to Berks County Children & Youth Caseworkers.
  • Guided families through the application process to apply for any applicable government assistance programs.

Education

M.B.A - Business Administration

Alvernia University

B.A - Corporate Communication

Alvernia University

A.A - RACC Liberal Arts

A.A.S - RACC Information Technology

Skills

Group facilitation

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Additional Information

  • AWARDS , Dean’s List Cum Laude Blue Ribbon Award Who’s Who Among Student in Junior Colleges

Certification

Certified [Life Coach], Life Purpose Institutue

Timeline

Certified [Life Coach], Life Purpose Institutue

04-2020

Adjunct Business Profeessor

Reading Area Community College
08.2019 - Current

Financial Aid / Records Officer

Reading Area Community College Financial
02.2016 - Current

Study Coordinator

VA Certifying Official
02.2016 - Current

Fitness Center Supervisor

Reading Area Community College
02.2016 - 03.2019

Juvenile Support Specialist

Justice Works Youth Care
06.2009 - Current

Family Support Specialist

Youth Advocate Program
06.2007 - 06.2009

M.B.A - Business Administration

Alvernia University

B.A - Corporate Communication

Alvernia University

A.A - RACC Liberal Arts

A.A.S - RACC Information Technology

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Ivy Lynn Copeland