Ivyonna Harris
Indianapolis,IN
Summary
Dedicated professional with experience in customer service and package handling. Skilled in effective communication and teamwork, consistently meeting daily goals while ensuring a safe and organized work environment.
Overview
5
5
years of professional experience
Work History
Package Handler
Amazon
Indianapolis, Indiana
09.2025 - 04.2026
- Loaded packages onto delivery trucks using handheld scanners.
- Sorted incoming packages by size and destination for efficient processing.
- Ensured cleanliness and organization of work area to support efficient package handling.
- Operated conveyor belts to move packages quickly within the facility.
- Partnered with team members to achieve daily package handling goals, enhancing overall productivity.
- Followed safety protocols to ensure a secure working environment.
- Executed scanning and sorting of packages by destination and service type to streamline processing.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Reported any lost or damaged items to supervisors immediately upon discovery.
Sales Associate
Dollar General
South Bend, Indiana
10.2023 - 07.2024
- Guided customers in locating merchandise and shared detailed product information to enhance shopping experience.
- Operated cash register, processing transactions efficiently and accurately.
- Stocked shelves with products, ensuring proper labeling and arrangement.
- Addressed customer inquiries and resolved issues promptly, ensuring satisfaction and loyalty.
- Followed company policies for safety, security, and loss prevention procedures.
- Welcomed customers and delivered exceptional service, fostering positive shopping environment.
Cashier/Sales Associate
Wal-mart
Osceola, Indiana
12.2022 - 09.2023
- Processed customer transactions accurately at checkout, contributing to a smooth shopping experience.
- Maintained accurate cash drawer and balanced at shift's end.
- Assisted customers with product inquiries and store navigation.
- Bagged purchases securely to enhance customer satisfaction and protect items during transport.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Ensured product displays were full and visually appealing for customers.
- Executed daily recovery tasks to maintain store cleanliness and organization, supporting a productive shopping environment.
Host/Busser
wild crab
South Bend, Indiana
08.2021 - 12.2022
- Greeted and seated guests promptly at the entrance.
- Ensured quick seating of guests by staying attentive to server availability and table turnover.
- Optimized seating arrangements by managing reservation systems.
- Monitored wait times and provided timely updates to guests.
- Provided excellent customer service by anticipating customer needs.
- Maintained cleanliness and organization of the dining area.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
High School Diploma -
Rise Up Academy
South Bend, IN06-2025
Skills
- Order picking
- Loading and unloading
- Package unloading
- Fragile item handling
- Freight handling
- Packing boxes
- Packaging
- Pallet building
- Sorting packages
- Time management
- Workplace cleanliness
- Customer service
- Team collaboration
- Problem resolution
- Sales techniques
- Communication skills
- Loading and unloading
Timeline
Package Handler
Amazon
09.2025 - 04.2026
Sales Associate
Dollar General
10.2023 - 07.2024
Cashier/Sales Associate
Wal-mart
12.2022 - 09.2023
Host/Busser
wild crab
08.2021 - 12.2022
High School Diploma -
Rise Up Academy