Ivy Ruth De Leon
Noblesville,IN
Summary
To obtain a position in a work field that will enable me to put my skills to use while enhancing my knowledge, gaining additional experiences, and doing what I feel passionate about.
Overview
7
7
years of professional experience
Work History
Store Manager
Panda Express
04.2018 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Adhered to strict food safety regulations, minimizing risk of contamination or illness among guests and associates.
- Promoted a welcoming atmosphere by greeting guests with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive and empowering team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled guests complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Inventory management to maintain adequate stock levels and reduce food wastage.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
Administrative Clerk
Tech Evo
10.2021 - 01.2022
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Created and updated records and files to maintain document compliance.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
Accounting and Admin Assistant
Guam Community College
05.2017 - 12.2017
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Education
Associate of Science - Tourism And Travel Management
Guam Community College
Dededo, Guam12.2017
High School Diploma -
Okkodo High School
Dededo, Guam06.2015
Skills
- Multitasking and Organization
- Customer Service
- Operations Management
- Team Development
- Schedule Management
- Maximizing profitability
- Inventory Management
- Cash Management
Timeline
Administrative Clerk
Tech Evo
10.2021 - 01.2022
Store Manager
Panda Express
04.2018 - Current
Accounting and Admin Assistant
Guam Community College
05.2017 - 12.2017
Associate of Science - Tourism And Travel Management
Guam Community College
High School Diploma -
Okkodo High School
Similar Profiles
Javier GutierrezJavier Gutierrez
New Store Opening Manager at Panda Restaurant Group, Inc., Panda ExpressNew Store Opening Manager at Panda Restaurant Group, Inc., Panda Express
Bea Anne TrinidadBea Anne Trinidad
Shift Leader at Panda Restaurant Group, Inc., Panda ExpressShift Leader at Panda Restaurant Group, Inc., Panda Express
Ariana DiazAriana Diaz
Counter Helper at Panda Restaurant Group, Inc., Panda ExpressCounter Helper at Panda Restaurant Group, Inc., Panda Express
Rudy AlfonsoRudy Alfonso
General Manager at Panda Restaurant Group, Inc., Panda ExpressGeneral Manager at Panda Restaurant Group, Inc., Panda Express
KIMBERLY GOODEKIMBERLY GOODE
ICS, Claims Adjuster at GEICOICS, Claims Adjuster at GEICO