Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ixchel Alvarez

Glenwood,IL

Summary

Proactive waitress with hands-on experience managing high-pressure situations and ensuring exceptional service standards. Skilled in accurate order-taking, timely delivery, and resolving customer complaints, contributing to repeat business and positive feedback. Reliable team player with strong decision-making abilities and adaptability. Dependable waitress, successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Financial Managing position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Waitress Trainee

Gabes Place
11.2021 - Current
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Bachelor of Science - Business Finance

University of Illinois At Chicago
Chicago, Illinois
05.2028

High School Diploma -

Bloom High School
Chicago Heights, Illinois
05.2024

No Degree -

Prairie State College
Chicago Heights, Illinois
05.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Team Player
  • Team Leadership
  • Reliable and Responsible
  • Adaptable and Flexible
  • Cool Under Pressure
  • Decision-Making

Languages

Spanish
Native or Bilingual

Timeline

Waitress Trainee

Gabes Place
11.2021 - Current

Bachelor of Science - Business Finance

University of Illinois At Chicago

High School Diploma -

Bloom High School

No Degree -

Prairie State College
Ixchel Alvarez