Ixy Marin
Philadelphia,PA
Summary
Detail-oriented individual with a versatile background in customer service and food preparation. Expertise in maintaining quality standards and resolving issues promptly to enhance customer loyalty and support business goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Philadelphia, Pennsylvania
05.2025 - Current
- Prepared various beverages according to standardized recipes to ensure consistent quality.
- Processed customer payments accurately using point-of-sale system.
- Collaborated with team members to maintain efficient service during peak hours.
- Maintained inventory levels by monitoring stock of coffee beans and supplies.
- Assisted in creating promotional displays to highlight seasonal beverages.
- Ensured compliance with health and safety regulations in food handling practices.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Provided recommendations to customers on menu items based on preferences.
- Engaged customers with friendly conversation to enhance their experience.
- Adapted quickly to changing menus and customer preferences during busy shifts.
Team Member
Out Of The Crate
Conshohocken, Pennsylvania
09.2025 - 12.2025
- Maintained a clean and safe environment throughout the daycare facility by regularly sanitizing cages, bowls, toys and other areas used by the dogs.
- Maintained professional working relationships with co-workers by communicating effectively.
- Displayed patience and understanding when dealing with difficult or aggressive behaviors from canines.
- Monitored dog interactions to ensure safety of both animals and humans.
- Kept accurate records of each dog's activities during their stay at the daycare center.
- Conducted daily health checks on all animals, noting any changes in behavior or physical condition and reported to management.
- Supervised playtime to ensure a safe and fun environment for all dogs.
Medical Receptionist
Caruso Physical Therapy
Allentown, New Jersey
09.2024 - 03.2025
- Coordinated patient intake processes to ensure efficient front desk operations.
- Processed insurance verifications to confirm patient coverage and facilitate billing.
- Maintained electronic health records with accuracy and compliance to privacy regulations.
- Handled patient inquiries, providing information and guidance on office policies.
- Scheduled and adjusted appointments to optimize therapist availability and patient needs.
- Executed appointment reminder calls to enhance patient attendance rates.
- Collaborated with healthcare providers to facilitate effective communication regarding patient care.
- Managed patient waitlists and handled rescheduling requests efficiently.
- Updated patient information in the database to ensure data accuracy.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Delivery Driver
Commute Is Great Logistics
Cathedral City, California
09.2023 - 07.2024
- Loaded packages efficiently to maximize space and minimize damage during transit.
- Maintained accurate records of deliveries and pickups to ensure accountability.
- Communicated with customers to confirm delivery times and address concerns.
- Executed route adjustments in response to traffic and weather conditions.
- Conducted vehicle inspections to ensure safety and compliance with regulations.
- Collaborated with dispatchers to optimize delivery schedules and improve efficiency.
- Adhered to company policies for package handling and delivery protocols.
- Utilized handheld devices for scanning and tracking packages during deliveries.
- Managed time effectively to meet tight delivery deadlines.
- Followed safety protocols to reduce risk of accidents during operations.
- Inspected packages for damage before loading to ensure quality control.
Sushi Chef
Valentino's Bar and Grill
Indio, California
03.2022 - 12.2023
- Created diverse sushi menu items that enhanced customer satisfaction and dining experience.
- Maintained high standards of cleanliness and organization in sushi preparation area.
- Monitored inventory levels and managed ordering to minimize waste and control costs.
- Ensured compliance with health and safety regulations during food preparation.
- Facilitated effective communication among kitchen team to streamline operations.
- Executed precision knife skills in preparing fish and vegetables for sushi dishes.
- Implemented portion control measures to enhance consistency and reduce food costs.
- Participated in regular team meetings to discuss menu updates and service improvements.
- Efficiently handled multiple orders simultaneously during peak hours.
- Adhered to all local health department regulations and guidelines.
- Ensured quality of product was consistent throughout shift.
Sales Associate
Thriftology
Palm Desert, California
12.2021 - 12.2022
- Assisted customers in locating merchandise and provided personalized recommendations.
- Maintained organized inventory, ensuring all items were correctly labeled and displayed.
- Collaborated with team members to enhance sales strategies and improve customer service.
- Processed sales transactions accurately and efficiently at the register.
- Engaged with customers to gather feedback and identify areas for improvement.
- Resolved customer inquiries and concerns promptly, ensuring satisfaction.
- Developed strong product knowledge to effectively assist customers with their needs.
- Executed visual merchandising techniques to create appealing product displays.
- Maintained cleanliness and organization of sales floor and backroom areas.
Sales Associate
Paradies Lagardere
Palm Springs, California
04.2020 - 12.2021
- Maintained records related to sales for store management.
- Bagged or packaged purchases and wrapped gifts.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Adhered to company initiatives and achieved established goals.
- Developed promotional strategies to increase sales volume.
- Received and displayed product shipments on store retail shelves upon delivery.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Server
Hamachi Sushi Bar
Cathedral City, California
01.2018 - 04.2020
- Delivered exceptional dining experiences through attentive service and effective communication with customers.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Resolved customer complaints quickly and efficiently to maintain satisfaction.
- Maintained cleanliness and organization of dining areas to meet health and safety standards.
- Processed customer payments accurately using point-of-sale systems.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Recommended menu items to enhance customer experience and increase sales.
- Coordinated with team members to efficiently manage busy shifts and high customer volume.
- Adapted to changing customer preferences and dietary restrictions to improve service delivery.
- Conducted regular checks on tables to ensure customer needs were met throughout their dining experience.
- Supported management in implementing promotional events to boost restaurant visibility.
Education
Medical Receptionist Certifcation
Mayfield College
Cathedral City, CA05-2024
High School Diploma -
Penn Foster Career School
Scranton, PA09-2023
BBA - Business Administration And Management
Arizona State University
Tempe, AZSkills
- Beverage preparation
- Point-of-sale operation
- Inventory management
- Health and safety compliance
- Customer service
- Order fulfillment
- Team collaboration
- Effective communication
- Adaptability
- Friendly and outgoing
- Hospitality and accommodation
Languages
Spanish
Professional
Certification
Medical Receptionist Certification
Timeline
Team Member
Out Of The Crate
09.2025 - 12.2025
Barista
Starbucks
05.2025 - Current
Medical Receptionist
Caruso Physical Therapy
09.2024 - 03.2025
Delivery Driver
Commute Is Great Logistics
09.2023 - 07.2024
Sushi Chef
Valentino's Bar and Grill
03.2022 - 12.2023
Sales Associate
Thriftology
12.2021 - 12.2022
Sales Associate
Paradies Lagardere
04.2020 - 12.2021
Server
Hamachi Sushi Bar
01.2018 - 04.2020
Medical Receptionist Certifcation
Mayfield College
High School Diploma -
Penn Foster Career School
BBA - Business Administration And Management
Arizona State University