Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Iya-atih Bijengsi

Columbia,MD

Summary

Accomplished MPH BSN RN Case Manager at Premier Support Services, adept in chronic disease management and care coordination. Leveraged multidisciplinary approaches to reduce hospital readmissions and enhance patient outcomes. Skilled in clinical assessment and community resource education, I foster resilience and support optimal health, demonstrating significant improvements in nursing satisfaction and patient care.

Patient-oriented Nurse with 20 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments.

Driven healthcare professional with background in clinical setting, seeking to transition into new field. Developed skills in patient care coordination, critical thinking, and effective communication in healthcare environment. Eager to leverage these transferable skills to contribute to new and challenging role.

Offering solid foundation in nursing principles and commitment to patient-centered care, ready to learn and excel in this environment. Brings fundamental understanding of healthcare systems and patient advocacy with ability to quickly acquire new knowledge and skills. Ready to use and develop clinical assessment and care coordination skills in Virtual RN role.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

14
14
years of professional experience

Work History

RN Case Manager

Premier Support Services
09.2017 - Current
  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
  • Educated patients and families on available community resources, facilitating access to necessary support services.
  • Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
  • Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
  • Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
  • Negotiated with healthcare providers to ensure services were provided at best possible cost without compromising on quality.
  • Reduced hospital readmission rates with proactive follow-up care and patient education on self-management techniques.
  • Improved interdisciplinary communication, establishing standardized protocols for sharing patient information.
  • Facilitated multidisciplinary team meetings to discuss patient care, fostering collaborative approach to healthcare.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.

Registered Nurse, Medical-Surgical Unit

Holy Cross Health
11.2010 - Current
  • Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
  • Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
  • Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
  • Provided health education to patients and families regarding discharge instructions and plans of care.
  • Managed caseload of 6 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
  • Mentored new staff members and nursing students, fostering a supportive learning environment within the unit.
  • Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
  • Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
  • Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
  • Advocated for and strived to protect health, safety, and rights of patient.
  • Implemented fall prevention strategies to minimize patient injuries and promote a safe environment within the medical-surgical unit.
  • Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
  • Improved patient outcomes by providing comprehensive assessments and developing individualized care plans.
  • Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
  • Reduced hospital readmissions by implementing evidence-based discharge planning and coordinating follow-up appointments.
  • Contributed to successful Joint Commission accreditation through strict adherence to policies and procedures.
  • Assisted in the development of unit-specific protocols for common medical-surgical procedures, improving efficiency and standardizing practice across the team.
  • Educated patients and family members on disease processes, treatment options, and self-care techniques.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.

Education

Master of Public Health - Public Health

Walden University
Minneapolis, MN
06-2014

Bachelor of Science - Nursing

UNIVERSITY OF BUEA
BUEA CAMEROON
08-2004

Skills

  • Chronic disease management
  • Discharge planning
  • HIPAA compliance
  • Multidisciplinary approach
  • Care coordination
  • Clinical assessment
  • Community resources

Languages

English
Full Professional

Timeline

RN Case Manager

Premier Support Services
09.2017 - Current

Registered Nurse, Medical-Surgical Unit

Holy Cross Health
11.2010 - Current

Master of Public Health - Public Health

Walden University

Bachelor of Science - Nursing

UNIVERSITY OF BUEA
Iya-atih Bijengsi