Iyabo Ebu
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
DRC Test Scorer (100% Remote)
Data Recognition Corporation
04.2024
- I evaluate student responses to subject-related open-ended questions according to a scoring guide
- This ensures consistency and fairness in assessing student performance
- I secure testing materials to maintain confidentiality and integrity throughout the scoring process
- I score standardized test questions that require human intellect and reasoning.
Scheduling Coordinator
Visiting Angels
04.2022 - 01.2024
- Providing excellent customer service to clients, caregivers, referral sources and anyone who contacts the agency
- Scheduling caregivers with our homecare clients
- Serve as the first point of contact for all calls that come into the agency
- Manage client service schedules by filling open shifts with caregivers
- Answer questions from caregivers and clients primarily via phone and email
- Document the results of each call by entering notes in call center software
- Assist with caregiver recruitment and interviews
- Resolve client’s inquiries by clarifying the client's concern, determining the cause of the problem, selecting, explaining the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution
- Handle high-volume inbound calls and place high-volume outbound calls
- Clients’ relationship management, receiving and resolving clients’ complaints
- Provide comprehensive and detailed information to clients on the organizational services.
Certified Home Health Aide (CHHA)
Ashley Home Health Care
11.2021 - 04.2022
- Monitor and record patient conditions, provide support, and teach families
- Monitoring Patient condition by observing physical and mental condition, intake and output, and exercise
- Assist Patients by providing personal services, such as bathing, dressing, grooming, etc
Education
Master’s in Business Administration (MBA) in Human Resources -
Ladoke Akintola University of Technology
Skills
- High-level computer literacy with an understanding of Windows operating system and MS Office Applications, such as: Word, PowerPoint, Excel, and CorelDraw
- Amiable, proactive, and a fast thinker
- Leadership and people management skills, excellent interpersonal and selling skills
- Team player, attention to details, and enthusiastic
- Data Collection
- Social Skills Development
- Behavior Reduction Strategies
- Prompting Techniques
- Reinforcement Strategies
- Incidental Teaching
Training
- RBT Credential 40-Hour Training
- Recognizing and Reporting Child Abuse: Mandated and Permissive Reporting in Pennsylvania - [ACT 31]
- 30 – Hour Training: BRIDGE: Bringing Education and Mental Health in Philadelphia Schools.
- Culturally Responsive School Based Services.
- Effective classroom Practices.
- Sustainability at the Agency Level.
- Teacher Sensitivity & Learning Formats.
- Tips and Tools Core Strategies.
- Tips and Tools Supplemental.
- Tips and Tools Tertiary.
- Tips School Collaboration.
- Putting It All Together.
- The Rationale for Addressing Tobacco Use – BHS
- Data Collection
- Prompting Basics
- Teaching Communication Skills
- Team Collaboration
- Tobacco Use Disorder Treatment – BHS
- Tobacco Use Intervention Policy for BHS
- Evidence-Based Practices Introduction
Timeline
DRC Test Scorer (100% Remote)
Data Recognition Corporation
04.2024
Scheduling Coordinator
Visiting Angels
04.2022 - 01.2024
Certified Home Health Aide (CHHA)
Ashley Home Health Care
11.2021 - 04.2022
Master’s in Business Administration (MBA) in Human Resources -
Ladoke Akintola University of Technology
Similar Profiles
Breia AnthonyBreia Anthony
Test Scorer at Data Recognition CorporationTest Scorer at Data Recognition Corporation
Yasmeen LozadaYasmeen Lozada
Test Scorer at DRC - Data Recognition CorporationTest Scorer at DRC - Data Recognition Corporation
Jennifer Harpur-ClarkJennifer Harpur-Clark
Team Leader at Data Recognition CorporationTeam Leader at Data Recognition Corporation
JESSICA RICKETTSJESSICA RICKETTS
Director of Operations/ Scoring Director at DATA RECOGNITION CORPORATIONDirector of Operations/ Scoring Director at DATA RECOGNITION CORPORATION
Najee Ward-CooperNajee Ward-Cooper
Deputy Sheriff at Philadelphia Sheriff OfficeDeputy Sheriff at Philadelphia Sheriff Office