Iyana Gregory
Anna,TX
Summary
Experienced Human Resources Coordinator with 5+ years in Recruiting, Employee Engagement, Onboarding, Training, and Office Management. Committed to supporting workplace goals and fostering a healthy work environment. Leveraging a B.S in Psychology and HR Management Certification to effectively utilize strong communication and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Catastrophe Resource Coordinator
Crawford and Company
02.2024 - 08.2024
- Communicates with insurance adjusters daily through various methods
- Deploys adjusters in a timely manner when CAT events occur
- Disseminates pertinent information to adjuster including hiring, training, benefits, compensation, software/hardware issues and deployment
- Onboarding adjusters via iCims and conducting background checks via HireRight
- Coordinate video interviews via SparkHire and manage the interview process
- Handles CAT adjuster inquiries and resolves internal problems relating to hiring, payroll, benefits, assignments, training and certification
- Assist with seminars and training classes
Human Resource Coordinator/Management Assistant
CarMax
04.2019 - 01.2024
- Successfully onboarding employees, terminating applicants in ATS (Workday), completing orientation
- Conducting drug screens, making sure personnel files are up to date, ensure payroll occurs in a timely manner/submitting payroll tickets if needed
- Proactively update OSHA & EH&S Logs as well as unemployment and Worker's Compensation Claims
- Effectively document travel expenses and update i-9 information
- Utilize HRIS systems (KRONOS) to update timecards
- Assist with store events
Business Office Associate
CarMax
04.2017 - 04.2019
- Experience using office equipment such as copy and fax machines, scanners, printers, answering high call volumes and triaging when necessary
- Explanation/signing of paperwork with customers, handling cash and processing payments
- Opening/closing the office, reconciling the safe and filing paperwork
- Connect and build rapport with customers, also a member of President's Club
Customer Service Representative
Old Navy
09.2013 - 04.2017
- Maintaining knowledge of current sales and promotions, policies regarding payment and changes and security practices
- Prioritizing customers, folding clothes and making sure store is neat and organized
- Achieve and reach store goals to make sure 10+ Old Navy credit cards and/or applications were processed
Guest Service Representative
Wendy's
07.2011 - 08.2013
- Communicates with insurance adjusters daily through various methods
- Deploys adjusters in a timely manner when CAT events occur
- Disseminates pertinent information to adjuster including hiring, training, benefits, compensation, software/hardware issues and deployment
- Onboarding adjusters via iCims and conducting background checks via HireRight
- Coordinate video interviews via SparkHire and manage the interview process
- Handles CAT adjuster inquiries and resolves internal problems relating to hiring, payroll, benefits, assignments, training and certification
- Assist with seminars and training classes
Education
Human Resources Management Certification -
Collin College
Plano, TX03.2023
Bachelor of Science in Psychology and Child Learning Development -
University of Texas At Dallas
Richardson, TX05.2020
Associate of Science in Psychology -
Collin College
Plano, TX05.2016
Skills
- Detail oriented
- Team Player
- Customer Service
- Effective Communication
- Administrative/Clerical
- Recruiting
- Employee Hiring
- New Hire Onboarding
- Time Tracking and Payroll Administration
- New Hire Orientation
- Training and mentoring
- Employment Recordkeeping
Certification
- Certified Notary Public
- CPR Certified
Timeline
Catastrophe Resource Coordinator
Crawford and Company
02.2024 - 08.2024
Human Resource Coordinator/Management Assistant
CarMax
04.2019 - 01.2024
Business Office Associate
CarMax
04.2017 - 04.2019
Customer Service Representative
Old Navy
09.2013 - 04.2017
Guest Service Representative
Wendy's
07.2011 - 08.2013
- Certified Notary Public
- CPR Certified
Human Resources Management Certification -
Collin College
Bachelor of Science in Psychology and Child Learning Development -
University of Texas At Dallas
Associate of Science in Psychology -
Collin College
Similar Profiles
Tyheem TannerTyheem Tanner
Senior Property Claims Adjuster ( Supervisor) at CRAWFORD AND COMPANYSenior Property Claims Adjuster ( Supervisor) at CRAWFORD AND COMPANY
Ralph TuckerRalph Tucker
Independent Insurance Adjuster/Contractor at Crawford And CompanyIndependent Insurance Adjuster/Contractor at Crawford And Company
JAYLINN JONESJAYLINN JONES
Litigation Claim Adjuster at Crawford and CompanyLitigation Claim Adjuster at Crawford and Company