Summary
Overview
Work History
Education
Skills
Timeline
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Iyana Martin

San Jose,CA

Summary

Dedicated Medical Assistant with experience at Valley Medical Consultants Inc, skilled in HIPAA compliance and patient scheduling. Enhanced patient satisfaction through compassionate care and efficient insurance verification, significantly reducing wait times. Proficient in EMR systems, ensuring accurate documentation and billing processes while maintaining confidentiality and delivering exceptional customer service.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

5
5
years of professional experience

Work History

Medical Assistant

Valley Medical Consultants Inc
08.2023 - 07.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Collected and documented patient medical information such as blood pressure and weight.

Cashier

Safeway
07.2020 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

Graduate Certificate - Medical Assistant

Institute of Business And Technology
San Jose, CA
01-2022

Basic Studies

Foothill Continuation
San Jose, CA
05-2020

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Electronic medical records
  • Maintaining confidentiality
  • Insurance verification
  • Appointment setting
  • Payment collection
  • Medical billing and coding

Timeline

Medical Assistant

Valley Medical Consultants Inc
08.2023 - 07.2025

Cashier

Safeway
07.2020 - 02.2022

Graduate Certificate - Medical Assistant

Institute of Business And Technology

Basic Studies

Foothill Continuation

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Iyana Martin