Iyana Mills
Brooklyn,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Small Plates Big Hearts Gala
Food and Finance High School
03.2019
- Served over 500 guest hors d'oeuvre
- Sold $200+ worth of raffle tickets to raise funds
- Assisted with filling 500+ gift bags for gala guest.
Job Shadow
CAREERS THROUGH CULINARY ARTS PROGRAM
11.2018
- Assisted Staff with re-stocking product
- Learned how to work the cash register.
Cherry Bombe University
Food and Finance High School
10.2018
- Assisted with ushering guests to Martha Stewart, Christina Tosi Interview
- Directed guests to different event areas.
Museum of Food and Drink Gala
Museum of Food and Drink
10.2018
- Plated appetizers, entrees for 100+ guests
- Distributed gift bags to participants and guests.
Culinary speacialist
United States Navy
05.2021 - 04.2024
- Increased overall efficiency by cross-training staff in various cooking techniques and station responsibilities.
- Mentored junior culinary staff, fostering professional growth and supporting skill development.
- Conducted regular safety checks on kitchen equipment to ensure proper functionality and minimize downtime due to repairs or replacements.
- Upheld the highest standards of quality control throughout all stages of food production from ingredient sourcing to final plating.
- Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
- Boosted employee morale through transparent communication regarding performance feedback and opportunities for advancement within the company structure.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
Portsmouth Naval Hospital
US Navy
11.2021 - 06.2022
- Cultivated strong relationships with local healthcare providers, facilitating seamless referral processes for specialized care services.
- Contributed to mission success by delivering high-quality field medical support during deployments.
- Promoted a safe environment by adhering to infection control protocols, reducing the risk of hospital-acquired infections significantly.
- Improved patient care by providing thorough assessments, accurate documentation, and effective communication with medical teams.
- Educated patients on preventative healthcare measures, contributing to overall community wellbeing.
- Advised command on best practices for maintaining personnel health during extended operations or extreme environments.
- Increased team morale through active participation in unit training exercises, fostering camaraderie among colleagues.
Cashier Team Lead/Assistant Manager
Shake Shack
01.2019 - 08.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
Office Assistant
Simply Renovations, LLC
01.2018 - 12.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Delivered clerical support by handling range of routine and special requirements.
Education
High School Diploma -
Food And Finance High School
New York, NYCTE Endorsed Regents Diploma -
Food And Finance High School
New York, NY06.2020
Skills
- Teamwork and Collaboration
- Customer Service
- Team Leadership
- Relationship Building
- Customer Relations
- Inventory Control
- Inventory Management
- Recruitment
- First Aid Training
- Military knowledge
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Tech-Savvy
Accomplishments
- Managed a team of 20 in the development of Small Plates Big Hearts Gala/ Served over 500 guest , Sold 200+ worth of tickets to raise funds.
- Recruit Leading Petty Officer: Navy Boot Camp
- Galley Watch Captain: Navy Boot Camp
Awards And Activities
- Children of Immigrants Club
- Girls' Varsity Basketball
Job Shadow
Job Shadow, 11/2018
Timeline
Portsmouth Naval Hospital
US Navy
11.2021 - 06.2022
Culinary speacialist
United States Navy
05.2021 - 04.2024
Small Plates Big Hearts Gala
Food and Finance High School
03.2019
Cashier Team Lead/Assistant Manager
Shake Shack
01.2019 - 08.2020
Job Shadow
CAREERS THROUGH CULINARY ARTS PROGRAM
11.2018
Cherry Bombe University
Food and Finance High School
10.2018
Museum of Food and Drink Gala
Museum of Food and Drink
10.2018
Office Assistant
Simply Renovations, LLC
01.2018 - 12.2019
High School Diploma -
Food And Finance High School
CTE Endorsed Regents Diploma -
Food And Finance High School
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