Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iyana Tracy

Defiance,OH

Summary

Dedicated crew member recognized for exceptional customer service and attention to detail. Proven ability to enhance customer experiences and maintain high standards of cleanliness and organization.

Results-oriented crew member with a strong focus on teamwork and problem-solving. Skilled in multitasking and clear communication, contributing to improved efficiency and customer satisfaction in fast-paced environments.

Adaptable crew member with experience in customer service and food preparation. Known for enhancing team productivity and ensuring high-quality service through effective communication and attention to detail.

Diligent worker with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level remote position. Ready to help team achieve company goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Crew Member

China Garden
11.2025 - Current
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Prepared salads, soups and sandwiches for customers.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Assisted in inventory management by restocking supplies as needed.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Provided exceptional customer service to enhance guest experience.
  • Maintained cleanliness and organization of work area to ensure safety standards.
  • Collaborated with team members to efficiently complete daily tasks.
  • Engaged with customers to promote menu items and specials effectively.
  • Adapted quickly to changing priorities during peak hours to maintain service quality.
  • Collaborated with team members to complete orders.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Assisted other team members to achieve goals.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Stocked shelves to organize aisles in assigned department.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.

Crew Member

Bob Evans Restaurant
08.2023 - Current
  • Trained new team members on procedures, customer service, and sales techniques.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Prepared salads, soups and sandwiches for customers.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Provided exceptional customer service to enhance guest experience.
  • Maintained cleanliness and organization of work area to ensure safety standards.
  • Collaborated with team members to efficiently complete daily tasks.
  • Engaged with customers to promote menu items and specials effectively.
  • Adapted quickly to changing priorities during peak hours to maintain service quality.
  • Collaborated with team members to complete orders.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Stocked shelves to organize aisles in assigned department.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.

Crew Member

Chipotle
03.2022 - 08.2023
  • Worked well with teammates and accepted coaching from management team.
  • Assisted in inventory management by restocking supplies as needed.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
  • Assisted in menu development by providing feedback on popular items and customer preferences.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Streamlined drive-thru operations, significantly reducing wait times for customers.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Provided exceptional customer service to enhance guest experience.
  • Maintained cleanliness and organization of work area to ensure safety standards.
  • Adapted quickly to changing priorities during peak hours to maintain service quality.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Stocked shelves to organize aisles in assigned department.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Crew Member

Tropical Smoothie
06.2021 - 03.2022
  • Provided exceptional customer service to enhance guest experience.
  • Maintained cleanliness and organization of work area to ensure safety standards.
  • Collaborated with team members to efficiently complete daily tasks.
  • Operated kitchen equipment safely while preparing food items.
  • Followed health and safety guidelines during food preparation and handling.
  • Engaged with customers to promote menu items and specials effectively.
  • Adapted quickly to changing priorities during peak hours to maintain service quality.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Stocked shelves to organize aisles in assigned department.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.

Education

High School Diploma -

Defiance High School
Defiance, OH
06-2024

Carpentry Degree -

Four County Career Center
Archbold, OH
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Self-discipline
  • Interactive communication skills
  • Safe food handling
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Basic math
  • Leadership qualities
  • Drive-thru operations
  • Heavy lifting
  • Learning agility
  • Store opening and closing
  • Crew leadership
  • Safety
  • Resilience and persistence
  • Hospitality service expertise
  • Valid Driver's license
  • Visual communication
  • Creativity and innovation
  • Performance improvement
  • Menu memorization
  • Supplies monitoring and restocking
  • Telephone etiquette
  • Positive company representation
  • Food running
  • Beverage preparation
  • Assertiveness
  • Salesmanship
  • Influencing skills
  • Housekeeping
  • Willingness to learn
  • Workplace safety
  • Reliability and punctuality
  • Task prioritization
  • Table setting
  • Company standards
  • Team contributions
  • Line efficiency
  • Workplace efficiency
  • Team player
  • Adaptability and flexibility
  • Cleaning and organization
  • Collaboration and teamwork
  • Dependable and cooperative

Timeline

Crew Member

China Garden
11.2025 - Current

Crew Member

Bob Evans Restaurant
08.2023 - Current

Crew Member

Chipotle
03.2022 - 08.2023

Crew Member

Tropical Smoothie
06.2021 - 03.2022

High School Diploma -

Defiance High School

Carpentry Degree -

Four County Career Center

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