Iyana Wooten
Charlotte,NC
Summary
Experienced with freight handling, ensuring efficient unloading and stocking of merchandise. Utilizes effective communication and coordination skills to support team objectives. Knowledge of inventory control and warehouse operations, contributing to smooth and efficient workflows.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Freight Team Associate
Home Depot
01.2024 - Current
- Lifted and moved items weighing pounds multiple times per shift.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Loaded and unloaded trucks.
- Scanned items on arrival and departure to create accurate tracking records.
- Used pallets, straps and load bars to secure freight for transport.
- Operated pallet jacks and forklifts to move freight and load trucks.
- Conducted regular inspections all equipment/tools used staff members ensuring maintained optimal working condition preventing potential accidents injuries.
- Improved warehouse efficiency by organizing and managing the freight team''s daily tasks.
Caregiver
Nanny Services
01.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
Amazon Warehouse
Amazon
09.2021 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Retail Sales Associate
Forever 21
03.2021 - 06.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Waitress
Sake Express
07.2019 - 01.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
High School Diploma -
West Mecklenburg Highschool
Charlotte, NC06-2020
Skills
- Heavy lifting
- Pallet jack operation
- Workplace cleanliness
- Warehouse safety
- Forklift certification
- Shipping and receiving
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Reliability and punctuality
- Safety awareness
- First aid
Certification
- Walkie Stacker Operator Training – Various Providers.
- Forklift Safety and Inspector Certification - National Forklift Foundation.
- Pallet Jack Certification – Various Providers.
- First Aid, CPR, AED Certification - American Red Cross or American Heart Association.
Timeline
Freight Team Associate
Home Depot
01.2024 - Current
Caregiver
Nanny Services
01.2022 - Current
Amazon Warehouse
Amazon
09.2021 - 10.2022
Retail Sales Associate
Forever 21
03.2021 - 06.2021
Waitress
Sake Express
07.2019 - 01.2021
High School Diploma -
West Mecklenburg Highschool
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