Iyania Horstead
Dallas,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2025
2025
years of professional experience
Work History
Data Analyst
Molina Healthcare
Remote
06.2024 - Current
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Used statistical methods to analyze data and generate useful business reports.
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
Medical Office Assistant
McLeod Regional Medical Center
Florence, SC
- BLS Certified.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Human Resources Administrator
FedEx
Charlotte, NC
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Oversaw hiring, staffing, and labor law compliance.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Prepared new hire letters, employee contracts, and corporate policies.
Package Handler
FedEx
Charlotte, NC
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Verified correct labels also accurate shipping information on packages to avoid shipping to wrong addresses.
- Averaged over 120 packages a day and very high speeds.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
Collector
Farmers Home Furniture
Florence, SC
- Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
- Made at least 60-100 outbound callas a day.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
- Streamlined debt collection processes for increased efficiency in the workplace.
- Improved customer satisfaction by effectively resolving delinquent accounts through negotiation and payment plans.
- Maintained accurate records of all collection activities, ensuring compliance with industry standards and regulations.
Education
Bachelor - Nursing
Francis Marion University
Florence, SC05-2025
Skills
- Multitasking and organization
- BLS Certified
- Problem-solving
- HIPAA regulations
- Analytical problem solving
- Attention to detail
- Data entry
- Positive attitude
- Phone and email etiquette
- Great time management
- Communication and leadership
- Teamwork and collaboration
Timeline
Data Analyst
Molina Healthcare
06.2024 - Current
Medical Office Assistant
McLeod Regional Medical Center
Human Resources Administrator
FedEx
Package Handler
FedEx
Collector
Farmers Home Furniture
Bachelor - Nursing
Francis Marion University