Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iyanna Alex

San Jose,CA

Summary

Proven operations manager with a track record of enhancing customer satisfaction and team efficiency at SAP Center At San Jose. Excels in multitasking and organization, alongside advanced interpersonal skills. Achieved significant improvements in service quality and staff morale through effective leadership and communication.

Household management professional with strong foundation in delivering comprehensive domestic support. Proven ability to enhance living environments through meticulous organization and care. Reliable team player who adapts to changing needs and consistently prioritizes successful outcomes. Skills include time management, attention to detail, and effective communication.

Experienced with managing executive schedules and administrative tasks. Utilizes strong organizational and multitasking skills to enhance efficiency and support. Track record of maintaining confidentiality and ensuring seamless operations through effective communication and problem-solving.

Overview

7
7
years of professional experience

Work History

Household Assistant

Nitika Bhatia
02.2022 - Current
  • Cultivated a positive atmosphere within the household through proactive problem-solving skills and open communication channels with all occupants of the house.
  • Managed pet care duties, ensuring animals received proper nutrition, exercise, and grooming on a consistent basis.
  • Assisted with childcare duties, including homework help, transportation to activities, and maintaining a safe play area.
  • Managed budgeting for household expenses, tracking spending trends to optimize costeffectiveness.
  • Ensured a clean and comfortable living environment through regular tidying, laundry, and deep cleaning.
  • Assisted family members in achieving personal goals through encouragement and practical support when needed.

Personal Assistant

Cynthia Loman
03.2021 - 08.2023
  • Displayed absolute discretion at handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Provided emotional support and companionship to clients.
  • Provided assistance with medication management.

Stand Supervisor

SAP Center At San Jose
03.2018 - 02.2020
  • Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Ensured smooth operations during peak hours by efficiently managing staff schedules and break times.
  • Fostered a positive work environment that encouraged teamwork, resulting in higher employee morale and retention.
  • Collaborated with management to develop promotional strategies that increased foot traffic at the stand.
  • Enhanced team efficiency through effective communication and delegation of tasks.
  • Improved cash handling accuracy through regular drawer audits and training sessions for staff members.
  • Consistently met or exceeded daily sales goals by motivating staff members and setting performance expectations.

Education

Associate of Arts - Communications

San Jose City College
San Jose, CA
05-2025

Skills

  • Home maintenance
  • Customer service
  • Multitasking and organization
  • Strong communication skills
  • Dedicated team player
  • Commitment to quality and service
  • Administrative support
  • Advanced interpersonal skills
  • Childcare experience
  • Running errands
  • Operations management

Timeline

Household Assistant

Nitika Bhatia
02.2022 - Current

Personal Assistant

Cynthia Loman
03.2021 - 08.2023

Stand Supervisor

SAP Center At San Jose
03.2018 - 02.2020

Associate of Arts - Communications

San Jose City College

Similar Profiles

CREATE PROFILE
Iyanna Alex