Summary
Overview
Work History
Education
Timeline
Generic

Iyanna Bethune

Brooklyn,New York

Summary

Upbeat, customer-focused Sales Associate with 5 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Personable Retail Assistant with experience in retail sales and customer service roles. Well-versed in processing sales, working with customers and organizing merchandise. Recognized for exceptional organizational and multitasking abilities. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

7
7
years of professional experience

Work History

Security Officer

Madison Security
05.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Retail Sales Associate Cashier

Primark
08.2022 - 04.2023
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.

Shopper Coordinator

Amazon
06.2020 - 02.2022
  • Implemented inventory management systems to maintain optimal stock levels, reducing waste and overstock costs.
  • Enhanced customer satisfaction by efficiently addressing and resolving shopper inquiries and concerns.
  • Analyzed sales data to identify trends and areas for potential growth, implementing strategies to capitalize on opportunities.
  • Provided exceptional customer service by actively engaging shoppers, offering personalized recommendations based on their preferences and needs.

Retail Sales Associate

U. S. Open
08.2018 - 08.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Built rapport with customers through active listening skills, leading to strong relationships and return visits.

Crew Member/ Cashier

McDonald's Restaurant
04.2020 - 09.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Performing Arts And Technology High School
Brooklyn, NY
06-2018

Timeline

Security Officer

Madison Security
05.2023 - Current

Retail Sales Associate Cashier

Primark
08.2022 - 04.2023

Shopper Coordinator

Amazon
06.2020 - 02.2022

Crew Member/ Cashier

McDonald's Restaurant
04.2020 - 09.2020

Retail Sales Associate

U. S. Open
08.2018 - 08.2021

High School Diploma -

Performing Arts And Technology High School
Iyanna Bethune