Iyanna Gilbert-Rodgers

- Provide exceptional dining experiences by delivering timely and courteous service.

- Manage customer orders, ensuring accuracy and satisfaction.

- Collaborate with team members to maintain a high standard of service and cleanliness.

- Delivered high levels of customer satisfaction through excellent sales service.

- Assisted customers with product selection and provided detailed information on product features.

- Achieved and exceeded department sales goals through proactive engagement and upselling.

- Maintained a well-organized and presentable store environment.

- Processed POS transactions and handled merchandise returns.

- Collaborated with team members to ensure exceptional customer service and adherence to inventory control procedures.

Managed check-ins and check-outs efficiently, handling reservations and payments.

- Provided guests with information about the hotel’s amenities and local attractions.

- Addressed and resolved guest complaints promptly and professionally.

- Coordinated with housekeeping to ensure rooms were prepared to meet guest expectations.

- Handled group bookings and arranged special services for VIPs and event attendees.

- Upsold additional services and maintained accurate records of reservations and payments.

Sorted and moved materials and goods within the warehouse efficiently.

- Picked, inspected, and packed products according to order specifications.

- Labeled and prepared boxes for shipping, ensuring accurate and timely dispatch.

- Stocked and restocked warehouse shelves, processed shipments, and managed order fulfillment.