Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Iyanna Jackson

Minneapolis,MN

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Member

Butter Bakery
06.2022 - Current
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Youth Leadership Intern

Change Inc
01.2024 - 03.2024
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.

Custodian

Strive Staffing
04.2021 - 01.2022
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Streamlined facility maintenance by promptly addressing minor repairs.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.

Restaurant Team Member

Chipotle Grill
08.2016 - 11.2018
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Consistently met or exceeded sales goals through upselling techniques and genuine product knowledge recommendations.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.

Education

High School Diploma -

Hastings High School
Hastings, MN
06.2019

Skills

  • Cleaning
  • Cash Handling
  • Customer Service
  • Equipment Operation
  • Workplace Safety
  • Complaint resolution
  • Decision-making capabilities
  • Sales and Marketing

Certification

Navigating grief and loss with young people

Life space crisis intervention in youth work

Exploring trends in tech use and internet safety with youth

The ethical youth worker

Engaging parents as partners in your programs: A model for parent participation

Self-awareness for youth worth

Restorative justice and gender based violence in youth work

Youth Mental Health First Aid USA

Timeline

Youth Leadership Intern

Change Inc
01.2024 - 03.2024

Team Member

Butter Bakery
06.2022 - Current

Custodian

Strive Staffing
04.2021 - 01.2022

Restaurant Team Member

Chipotle Grill
08.2016 - 11.2018

High School Diploma -

Hastings High School

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Iyanna Jackson