Iyanna Littles
Philadelphia,PA
Summary
Dedicated and enthusiastic job seeker with exceptional organizational skills, seeking an entry-level position to contribute to a team's success in achieving company objectives. Committed to delivering high-quality work and eager to take on new challenges, driven by a strong work ethic and a passion for exceeding expectations. Proactive mindset and keen eye for detail, ready to make a valuable impact and contribute to the growth of the organization.
Overview
6
6
years of professional experience
Work History
Production Operator
EnerSys
06.2023 - Current
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Participated in training sessions to enhance skills and knowledge.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
- Handled raw materials efficiently, minimizing waste during the production process.
- Boosted team productivity by training new hires and cross-training existing employees on multiple tasks.
Overnight Front Desk Lead
Valley Forge Casino
04.2021 - 06.2023
- Maintained a high level of professionalism with guests, ensuring their needs were met in a timely manner.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
- Improved guest loyalty by proactively identifying opportunities for upselling additional services or amenities during the reservation process or at check-in/check-out stages.
- Managed high call volume and email inquiries, efficiently addressing guest concerns and providing accurate information regarding reservations, rates, and services.
- Coordinated with housekeeping staff to ensure rooms were prepared for guest arrivals, reducing complaints and improving overall satisfaction.
Team Leader
Amazon Warehouse
08.2018 - 01.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
Education
Associate Of Arts - Culinary
Johnson & Wales University
North Miami, FL05.2019
Skills
- Reliability and punctuality
- Manufacturing
- Adaptable to change
- Material quality control
- Physical labor
- Assembly and production
- Workplace organization
- Multitasking Abilities
- Reliability
- Basic Math Skills
- Time management abilities
- Production Scheduling
Timeline
Production Operator
EnerSys
06.2023 - Current
Overnight Front Desk Lead
Valley Forge Casino
04.2021 - 06.2023
Team Leader
Amazon Warehouse
08.2018 - 01.2022
Associate Of Arts - Culinary
Johnson & Wales University
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