Iyanna Persley
San Jacinto,CA
Summary
Level-headed Medical Assistant committed to patient advocacy and collaboration with medical staff to improve patient communications. Outstanding multitasker and team player proficient in medical software and EMR system operations. Well-versed in charting patients, taking vitals and assessing patients.
Overview
3
3
years of professional experience
Work History
Medical Assistant-CTE Internship
Riverside University Health System
10.2021 - 05.2022
- Perform routine medical data clerical tasks (e.g., typing, personal computer data input, filing, answering phones, etc.); inventory supply needs and help obtain medical and office supplies.
- Obtain medical history and chief complaint, including allergies; assist patients in ambulation and transfer; maintain medical charts and schedule appointments for staff.
- Greet clients/patients at the reception desk or counter; assist them in completing necessary documents and applications, answering routine questions, and providing information; interview clients/patients to gather basic health-related information (e.g., health status, living conditions, diet, residency, mobility, parenting skills, healthcare needs, etc.); register clients/patients using related computer information at the time of appointment; obtain/verify patient demographic information; monitor client/patient behavior in the waiting room.
- Submit treatment authorization requests into the EPIC database; check treatment authorization requests for completeness; follow up on the status of treatment authorization requests.
- Record information for each patient encounter such as medical procedure and diagnostic tests performed by physician or licensed personnel.
- Prepare patients for examination, disinfecting treatment sites; collect and record patient data including height, weight, temperature, pulse, respiration rate, blood pressure, and basic information about present and previous conditions; provide patient information and instructions as directed by medical staff.
- Make referrals to licensed professional staff.
- Under the supervision of the Physical Therapist, Physical Therapist Assistant administer active, passive, and resistive therapeutic exercises; give gait and other muscle training exercises in order to improve coordination and mobility; hydrotherapy treatments including wound care, dressings, debridement, perform massage, soft tissue mobilization, joint mobilization.
- Educate patients and families regarding home exercise programs and safety with functional activities; application of orthotics and prosthetics and educate patients in the proper use and care; educate patients in proper technique for bed mobility, transfers, ambulation, sitting and standing balance, use of assistive devices for ambulation; observation of patient response and progress in treatment.
- Maintain and ensure operational readiness of equipment and supplies in the cast room.
Sales Associate
Hibbett Sporting Goods
07.2022 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Back Office Medical Assistant
Apple Urgent Care
02.2024 - Current
- Fostered strong relationships with patients and their families by providing compassionate support and answering questions about medical care.
- Ensured compliance with HIPAA regulations through meticulous handling of sensitive patient information.
- Assisted physicians with medical procedures, ensuring high-quality patient care and safety.
- Prepared examination rooms for patients, maintaining a clean and organized environment for optimal care delivery.
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
- Supported positive teamwork within the healthcare team through clear communication, active listening, and constructive feedback.
- Assisted office manager with tracking inventory and restocking examination rooms and stations.
- Assisted in maintaining adequate inventory levels of medical supplies through diligent tracking and cost-effective ordering practices.
- Improved communication between front and back office staff, enabling seamless coordination of patient care.
- Enhanced patient satisfaction by efficiently managing medical records and updating patient information.
- Promoted a welcoming atmosphere for patients through exceptional customer service skills and professional demeanor.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Taught patients about medications, procedures, and care plan instructions.
Education
Bachelors Transfer Degree in Nursing -
Mt. San Jacinto College
San Jacinto, CA05.2025
High School Diploma -
Rancho Verde High School
05.2022
Skills
- Medical Assistance
- Treatment Room Preparation
- Patient Vital Taking / Patient Admission
- Height and Weight Measurement
- Behavioral Health Electronic Health Records
- First Aid Certified
- CPR Certified
- Medication preparation
- HIPAA Compliance
- Complex Problem-Solving
- Patient Flow Management
- Injections Administration ( Still new to Injections but can perform them)
- Medical Office Procedures
- Wound Care Assistance
- Clinical Documentation
- Diagnostic Testing Assistance
- Reliable team player
- Compassionate
Timeline
Back Office Medical Assistant
Apple Urgent Care
02.2024 - Current
Sales Associate
Hibbett Sporting Goods
07.2022 - 02.2024
Medical Assistant-CTE Internship
Riverside University Health System
10.2021 - 05.2022
High School Diploma -
Rancho Verde High School
Bachelors Transfer Degree in Nursing -
Mt. San Jacinto College
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