IYASSU TEMALAW
Pflugerville
Summary
Committed Materials Handler experienced in moving and arranging materials in warehouse settings. Detail-oriented in documentation and thorough in following safety standards. Commended for preventing damage to loads by remaining aware of surroundings.
Overview
6
6
years of professional experience
Work History
Material Handler Lead
Flex
06.2024 - Current
- Planning of daily agenda based off information received and organizing all material needed
- Checking inventory of all materials with the use of BAAN System
- Verify and scanning all material through SQL
- Overseeing areas to make sure of a smooth transition from warehouse to the production line
- Observing associates to make sure procedures are followed correctly
- Training all associates to become PIT Certified
Material Handler
Flex
06.2023 - 06.2024
- Operating stand up forklift, walk-ride jack, and swing reach
- Picking and pulling material from warehouse
- Detrashing all material with proper procedures and loading/unloading trucks
- Properly stocking all materials as best fits and making sure production lines are running with little to no issues
- Maintaining a safe environment by keeping up with 5S Safety policies
Customer Support Specialist (Remote)
Aerotek
04.2022 - 05.2023
- Assisted members with any benefit questions they had such as deductibles, copays, etc.
- Input prior authorization forms for members needing to get approved for their medication
- Contacting providers for members in need of information
- Helping members find the nearest pharmacy
- Dealing with pharmacies to approve or deny medications based off of the members coverage
Material Handler
Ranstad
04.2022 - 03.2023
- Packed and shipped material to distribute from the warehouse
- Pulling/pushing pallets with a pallet jack
- Operating stand up forklift to move heavy material
- Conducting a inventory count to maintain proper count of materials
Customer Service Representative
Aerotek
08.2019 - 10.2021
- High volume inbound call center with calls up to 100 daily
- First line response for roadside assistance for car companies such as Mercedes and Volvo
- Answering inbound calls to assist customers with assist such as flat tire change, lockout, and tow
- Managed the request to make sure providers assisted the customer
- Negotiated prices with providers for the best price possible
Education
High School Diploma -
Patrick Henry High School
San Diego, CA06-2010
Skills
- Inventory Management
- Product Labeling
- Order Fulfillment
- Equipment safety
- Pallet assembly
- Forklift operation
- Shipping and receiving
- Team collaboration
- Problem solving and adaptability
Timeline
Material Handler Lead
Flex
06.2024 - Current
Material Handler
Flex
06.2023 - 06.2024
Customer Support Specialist (Remote)
Aerotek
04.2022 - 05.2023
Material Handler
Ranstad
04.2022 - 03.2023
Customer Service Representative
Aerotek
08.2019 - 10.2021
High School Diploma -
Patrick Henry High School
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