Iycis Ward
Morganville
Summary
Detail-oriented Dialysis Technician skilled in patient education, team collaboration, and customer relationship management. Proven ability to monitor vital signs and maintain optimal machine functionality, enhancing patient comfort and safety during treatments.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Dialysis Technician
DaVita
Matawan
12.2022 - Current
- Prepared and maintained dialysis machines for patient treatments, ensuring optimal performance and patient safety.
- Monitored patients' vital signs throughout dialysis sessions, promptly identifying and addressing abnormalities.
- Educated patients on dialysis procedures and home care options for improved understanding.
- Collaborated with nursing staff to improve patient comfort and ensure safety during treatments.
- Accurately documented patient information in electronic health records for compliance.
- Initiated and terminated reverse osmosis water system, conducting water quality tests prior to treatments.
Warehouse Lead
Nordstrom
Edison
05.2020 - 12.2022
- Coordinated shipping and receiving processes to enhance workflow efficiency.
- Developed training program for new staff on equipment usage and operational procedures.
- Organized storage layouts and managed inventory controls to improve accessibility.
- Inspected incoming shipments to ensure quality and accuracy.
- Maintained inventory accuracy through regular cycle counts and audits.
- Packaged products for shipment with proper labeling and documentation.
- Collaborated with team members to achieve daily operational goals efficiently.
Mail Carrier
USPS, United States Postal Service
Matawan
04.2020 - 04.2021
- Delivered mail efficiently across designated routes on a daily basis.
- Sorted and organized mail by delivery routes and addresses to ensure timely and accurate deliveries.
- Collected outgoing mail from various locations and postal boxes.
- Verified address accuracy to minimize delivery errors and enhance customer satisfaction.
- Operated postal vehicles while following safety regulations.
- Scanned packages for accurate delivery tracking.
- Addressed customer inquiries and concerns to maintain positive relationships and ensure service quality.
Front Desk Receptionist
Rutgers, The State University of New Jersey
New Brunswick
08.2019 - 02.2021
- Assisted and greeted visitors with professionalism and courtesy, enhancing the guest experience.
- Managed multi-line phone system by directing calls to appropriate departments efficiently.
- Ensured cleanliness and organization of front desk area to maintain a welcoming environment.
- Provided detailed information about university services and programs to guests, fostering engagement.
- Performed accurate data entry into computer systems, maintaining precise customer records.
- Handled payment processing, delivering receipts and correct change to customers promptly.
Education
High School Diploma -
North Star College Preparatory High School
Newark, NJ06-2019
Skills
- Dialysis machine operation
- Patient monitoring
- Electronic health records
- Water quality testing
- Home care education
- Team collaboration
- Client relationship management
- Microsoft teams
Certification
CERTIFIED CLINICAL HEMODIALYSIS TECHNICIAN
Timeline
Dialysis Technician
DaVita
12.2022 - Current
Warehouse Lead
Nordstrom
05.2020 - 12.2022
Mail Carrier
USPS, United States Postal Service
04.2020 - 04.2021
Front Desk Receptionist
Rutgers, The State University of New Jersey
08.2019 - 02.2021
High School Diploma -
North Star College Preparatory High School