Iyeshia Ates
Savannah,GA
Summary
Experienced Regional Manager with over 10 years in property management, specializing in overseeing multiple properties, optimizing operational efficiency, and driving tenant satisfaction. Proven expertise in budgeting, financial management, team leadership, and compliance with industry regulations. Skilled in vendor management, lease negotiations, and improving property performance. Strong track record of enhancing tenant retention, reducing operational costs, and delivering results in high-demand environments. Adept at utilizing property management software and strategic planning to achieve organizational goals and maximize profitability.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Property Manager
Gateway Management
09.2023 - Current
- Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
- Streamlined property management processes for improved efficiency and cost savings.
- Investigated and resolved any tenant complaints.
- Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
- Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
- Cultivated a professional atmosphere within managed properties by enforcing lease terms consistently among all tenants.
- Conducted regular property inspections to ensure compliance with safety regulations and company standards.
- Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
- Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
- Organized community events for residents, fostering positive relationships between tenants and management staff.
- Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
Community Manager/Assistant Regional Manager
Sureste Properties
05.2018 - 08.2023
- Planned and executed promotional campaigns to increase community engagement and drive occupancy rates.
- Developed and implemented marketing strategies to attract prospective tenants and enhance property visibility.
- Streamlined property operations through effective communication with clients and internal teams.
- Maintained accurate records and managed property budgets to ensure financial efficiency and adherence to targets.
- Collaborated with maintenance staff to coordinate and ensure timely repairs, upgrades, and property enhancements.
- Managed maintenance schedules to minimize downtime and ensure property upkeep.
- Managed tenant leasing processes, including scheduling appointments, conducting property showings, and coordinating move-ins and move-outs.
- Administered lease documentation and renewals, ensuring compliance with company policies and legal requirements.
- Conducted regular property inspections to identify areas for improvement and ensure properties met the highest standards of quality and safety.
- Addressed and resolved tenant inquiries, complaints, and maintenance issues, ensuring high tenant satisfaction and retention.
Community Manager
Wooda Cooper Companies
10.2014 - 04.2018
- Streamlined operations through efficient client communication, record-keeping, budget management, and internal collaboration.
- Managed tenant logistics, leases, and scheduling of appointments, showings, move-ins, and move-outs.
- Conducted regular property inspections to identify improvements and maintain high standards.
- Developed and monitored lease renewal programs to ensure high occupancy rates.
- Collected and maintained accurate records of rental payments and payment dates.
- Planned and executed promotional activities to boost community engagement and increase occupancy.
Property Manager
Elon Property Management
08.2012 - 09.2014
- Conducted property tours and presented available unit options to prospective tenants.
- Managed digital and hardcopy lease and renewal documentation.
- Verified tenant income, assets, and expenses, completing applicant tracking sheets.
- Coordinated with maintenance and janitorial staff for property upkeep.
- Addressed tenant complaints and coordinated repairs and support services.
- Enforced policies and procedures to ensure properties met the highest standards.
Education
Bachelor of Arts - Business Administration & Management
University of Phoenix
Tempe, AZ06.2016
Diploma - Secondary Education
Alfred E. Beach High School
Savannah, GA06.1997
Skills
- Property Management & Operations
- Financial Management
- Team Leadership & Staff Development
- Compliance & Legal Knowledge
- Vendor Management
- Strategic Planning & Business Development
- Technology & Software Proficiency
- Customer Service & Communication
Certification
- CPM - Certified Property Manager
Timeline
Senior Property Manager
Gateway Management
09.2023 - Current
Community Manager/Assistant Regional Manager
Sureste Properties
05.2018 - 08.2023
Community Manager
Wooda Cooper Companies
10.2014 - 04.2018
Property Manager
Elon Property Management
08.2012 - 09.2014
Diploma - Secondary Education
Alfred E. Beach High School
Bachelor of Arts - Business Administration & Management
University of Phoenix
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