Iyman Mikail
Tigard,OR
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
TRIO Student Support Services
01.2024 - Current
- Compiled information from files and research to satisfy information requests.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Scheduled office meetings and client appointments for staff teams.
- I welcomed customers with friendly greetings, answered general questions, gathered the nature of the visit, and directed them to specific offices.
Receptionist
Middle East North Africa South Asia Student Center
09.2023 - Current
- Assisted in creating an inclusive environment by welcoming students into the center
- Organized and assisted with events held at the center in collaboration with team members
- Supported students and coordinators with tasks as necessary
Sales Representative
Exclusive Wireless
11.2022 - 01.2024
- Worked toward customer satisfaction by meeting customers' expectations and needs
- Assisted customers with picking the best phone and phone plans based on their needs/preferences
- Supported customers with using technology
- Spoke to customers about their day and if they had any questions about specific devices
- Communicated with customers over the phone regularly
- Kept the store clean and organized
Courtesy Clerk
Safeway
07.2022 - 11.2022
- Served customers to the best of my abilities and made sure store was stocked
- Assisted with pulling carts for customers to improve their shopping experience
- Spoke with customers about their shopping experience and if they found everything alright
- Kept store clean throughout the day
- Collected over 50 shopping carts from the parking lot daily and cleaned, dried, soiled, and wet carts.
Education
Bachelor of Arts - Public Health Administrations
OHSU-PSU School of Public Health
Portland, OR06.2027
Skills
- Clerical Support
- Administrative Support
- Telephone skills
- File Management
- Communication
- Leadership
- Problem-solving
- Attention to detail
- Scheduling
- Time Management
- Verbal and Written Communication
- Organization Skills
Accomplishments
Made it onto the deans list for Fall of 2023 with a 3.8 GPA
Languages
Arabic
Professional Working
Kurdish
Native or Bilingual
Timeline
Receptionist
TRIO Student Support Services
01.2024 - Current
Receptionist
Middle East North Africa South Asia Student Center
09.2023 - Current
Sales Representative
Exclusive Wireless
11.2022 - 01.2024
Courtesy Clerk
Safeway
07.2022 - 11.2022
Bachelor of Arts - Public Health Administrations
OHSU-PSU School of Public Health
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