Iynai Cureton
Oklahoma City
Summary
Distinguished Behavioral Health Technician at SSM Health, adept in crisis handling and patient observation, significantly enhanced patient satisfaction through innovative care strategies. Leveraged documentation skills and active listening to improve treatment outcomes, demonstrating exceptional adaptability and compassion in high-stress environments. Excelled in rounds management, contributing to a safer, more efficient facility.
Overview
10
10
years of professional experience
Work History
Behavioral Health Technician
SSM Health
10.2022 - 10.2024
- Facilitated on-site activities, support groups, and outings for clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Contributed to continuous quality improvement initiatives within the facility, enhancing overall service delivery and patient satisfaction levels.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Conducted client rounds to check on residents.
- Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Charted on each patient daily.
- Maintained patient records, documenting changes in patient condition.
Detention Officer
Oklahoma County Sheriff Office
04.2017 - 03.2022
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Attended to feeding, housing, and physical well-being of inmates.
- Processed inmates by taking photographs and fingerprints.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Verified identification using specialized databases and methods such as fingerprinting.
- Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
- Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
Vet Technician Assistant
Rock Knoll Animal Hospital
02.2015 - 04.2017
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Collaborated with fellow team members to provide comprehensive care for animals, resulting in improved patient outcomes.
- Promoted client satisfaction by addressing concerns promptly and educating pet owners on animal health issues.
- Streamlined record-keeping processes, updating patient files accurately and efficiently after each visit.
- Delivered consistent, high-quality care to patients by following established best practices and standard operating procedures.
- Prepared animals for surgery by performing pre-operative tasks such as shaving surgical sites and administering anesthesia monitors.
- Performed laboratory tasks, such as blood draws and sample analysis, contributing to accurate diagnostics for patients.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Followed safety protocols for handling animals.
- Maintained clean and safe animal living areas.
- Maintained inventory levels of medical supplies, reducing stock shortages and ensuring timely delivery of necessary items for patient care.
Education
Criminal Justice
Rose State College
Oklahoma City, OKCarl Albert High School
Midwest City, Ok 05.2014
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Conflict resolution
- Crisis handling
- Patient observation
- Case documentation
- Rounds management
- Progress monitoring
- Emergency response
- Incident reporting
- Safety management
- Records management
- ADL support
- Log updating
Timeline
Behavioral Health Technician
SSM Health
10.2022 - 10.2024
Detention Officer
Oklahoma County Sheriff Office
04.2017 - 03.2022
Vet Technician Assistant
Rock Knoll Animal Hospital
02.2015 - 04.2017
Criminal Justice
Rose State College
Carl Albert High School
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