IYSIS HARRIS
Garfield Heights
Summary
Assisted in patient care and hospital operations to enhance workflow efficiency. Supported clinical teams through effective communication and scheduling. Contributed to documentation accuracy to maintain high standards in healthcare settings.
Overview
6
6
years of professional experience
Work History
EVS Team Lead
Cleveland Clinic
09.2025 - Current
- Lead EVS staff and ensure sanitation of patient care areas.
- Coordinate workflow, delegate tasks, and train new employees.
- Communicate with clinical teams to support room turnover efficiency.
GMP Lead
SBM Management Services
09.2023 - 04.2025
- Supervised activities in controlled environments to maintain regulatory compliance and operational integrity.
- Developed and implemented training programs for staff, emphasizing protocol compliance and effective documentation practices.
- Managed daily workflow processes while providing essential support to technical teams.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Patient Care Assistant
Duke Hospital
04.2022 - 08.2023
- Collaborated with healthcare teams to address patient needs and ensure dietary requirements were met.
- Ensured precise documentation management to facilitate clinical staff efficiency.
Team Leader
Chick-fil-A
01.2020 - 03.2022
- Managed team operations to uphold exceptional service quality and customer satisfaction.
- Resolved complex customer issues to enhance satisfaction and facilitated onboarding for new team members.
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Hillside High School
Durham, NC01.2023
Skills
- Patient Scheduling
- Documentation Accuracy
- Workflow Coordination
- Team Collaboration
- Leadership
- Customer Service
- Multitasking
- Communication
Timeline
EVS Team Lead
Cleveland Clinic
09.2025 - Current
GMP Lead
SBM Management Services
09.2023 - 04.2025
Patient Care Assistant
Duke Hospital
04.2022 - 08.2023
Team Leader
Chick-fil-A
01.2020 - 03.2022
High School Diploma -
Hillside High School