Iza Mata-Chong
Chula Vista,United States
Summary
Dedicated and compassionate professional with diverse experience in healthcare, retail, and military service. Equipped with 100 hours of training as a Certified Nursing Assistant (CNA), specializing in infection control, vital sign monitoring, emergency response, and end-of-life care. Experienced in providing restorative care and maintaining hygiene for hospice patients. With two years of experience in retail, demonstrated exceptional customer service skills, including sales, cash handling, and product recommendations. Additionally, served four years in the United States Marine Corps as a Networking Administrator, installing network components and ensuring secure communication services for command and control operations. Seeking to leverage clinical expertise, customer service experience, and military background in a rewarding role as an Emergency Medical Technician (EMT).
Overview
6
6
years of professional experience
1
1
Certification
Work History
Network Administrator (0631)
United States Marine Corps
11.2018 - 11.2022
- United States Marine with 4 years of active-duty service and 3 years of installing network components for CISCO Switches/Routers, monitoring network security, and providing communication services to maintain command and control for commanders in operations both in the Field & in Garrison.
- Responsible for $1,000,000 worth of CISCO equipment and fiber optics reels, ensuring all items were accounted for every month and were within serviceable standards
- Led and trained teams of 15 individuals to ensure work output was continuous and consistent also ensuring the quality of work was up to par within the standards of the heavy workflow
- Cross trained in two MOS’s Radio Operator (0621) and Data Systems (0671)
Sales Associate & Beauty Consultant
Target
03.2017 - 08.2018
- Sold Red Target Cards, effectively counted money for all registers after store closing hours, restocked registers shelves, engaged verbal and nonverbal communication skills, able to deliver a high level of customer service in a retail environment and work in a fast-paced environment
- Listened to customer needs and desires to identify and recommend optimal products.
- Boosted customer satisfaction through exceptional service, promptly addressing concerns, and providing a welcoming store environment.
- Monitored current trends to understand fashions and better serve customer needs.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
Education
Associate of Science - Surgical Technician
PIMA Medical Institute
Chula Vista, CA10.2025
Certificate of Completion: EMT Course - Fire Science/EMT/Paramedic
Southwestern Community College
Otay Mesa, CA12.2023
No Degree - General Education
University of Maryland Global Campus
Okinawa, Japan06.2021
Graduated -
Marine Corps Communication-Electronics School
Twentynine Palms, CA08.2019
Graduated -
Marine Corps Basic Training
Parris Island, SC02.2019
Certificate of Completion - CNA
American Red Cross Nursing Assistant Program
Chula Vista, CA10.2016
GED -
Southwestern Community College
Chula Vista, CA08.2016
High School Diploma -
Eastlake High School
Chula Vista, CA07.2015
Skills
- Configuring commands on CISCO Switches/Routers
- Proficient in following cybersecurity procedures
- Experienced with handling shop tools
- Tactical Combat Casualty Care
- Teamwork and Collaboration
- Customer Support
- Time Management
- Problem-Solving
- Decision-Making
- Multitasking Abilities
- Calm Under Stress
- Organizational Skills
Accomplishments
- Certificate of Commendation (x2)
- National Defense Service Medal
- Korean Defense Service Medal
- Global War on Terrorism Service Medal
- Sea Service Deployment Ribbon (x2)
- Marine Corps Good Conduct Medal
- 90 hours of Community Services
References
- Alfredo Lara, Imperial County Sheriff's Department, Sergeant, 760-455-4365, mr.j.lara789@gmail.com
- Irene J. Mata, DHS/ICE/ERO, Deportation Officer, 619-820-9854, irene.mata@ice.dhs.gov
- Joel Mata, DHS/ICE/ERO (Retired), Assistant Field Office Director, 619-672-1076, joel.matajr@ice.dhs.gov
- Candic Gomez, Southwestern Community College, EMS Instructor, 619-917-4865, c.gomez@swccd.edu
- Staff Sergeant Delaney, Faith, United States Marine Corps, Networking Platoon SNCOIC, 315-637-1704, faith.delaney@usmc.mil
- Sergeant Ruiz, Jesus, United States Marine Corps, Networking Platoon Sergeant, 315-637-1704, jesus.ruiz@usmc.mil
- Corporal Freeland, Anna, United States Marine Corps, Network Administrator, 937-830-6399, anna.freeland@usmc.mil
- Kayla, Reyes, Aeropostale & CNA, Ex-Coworker, 619-838-08362
Certification
- CNA - Certified Nurse Assistant
- BLS - Basic Life Support
- NREMT - National Registry Emergency Medical Technician
Timeline
Network Administrator (0631)
United States Marine Corps
11.2018 - 11.2022
Sales Associate & Beauty Consultant
Target
03.2017 - 08.2018
Associate of Science - Surgical Technician
PIMA Medical Institute
Certificate of Completion: EMT Course - Fire Science/EMT/Paramedic
Southwestern Community College
No Degree - General Education
University of Maryland Global Campus
Graduated -
Marine Corps Communication-Electronics School
Graduated -
Marine Corps Basic Training
Certificate of Completion - CNA
American Red Cross Nursing Assistant Program
GED -
Southwestern Community College
High School Diploma -
Eastlake High School
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