Izaac Wetzel
Fairmont,WV
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Shoe Dept. Encore. Proven ability to enhance customer satisfaction through effective problem-solving and collaboration. Skilled in inventory management and visual merchandising, ensuring operational efficiency and a compelling shopping experience. Reliable, punctual, and CPR certified.
Overview
3
3
years of professional experience
Work History
Sales Assosiate
Boscovs
10.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained visual merchandising standards, promoting featured products and seasonal promotions.
- Collaborated with team members to restock shelves and manage inventory effectively.
Manager/Line Cook
Aboos Burger
06.2024 - 04.2025
- Supervised kitchen staff to ensure efficient food preparation and service.
- Developed new burger recipes to enhance menu offerings and customer satisfaction.
- Maintained inventory levels and ordered supplies to minimize waste and costs.
- Trained new cooks on kitchen procedures, safety protocols, and food handling standards.
Runner
White Lightning Construction
05.2023 - 07.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained visual merchandising standards, promoting featured products and seasonal promotions.
- Collaborated with team members to restock shelves and manage inventory effectively.
Manager
Shoe Dept. Encore
08.2024 - 10.2024
- Oversaw daily operations ensuring efficient inventory management and customer service.
- Trained and mentored staff to enhance product knowledge and sales techniques.
- Implemented visual merchandising strategies to boost store appeal and drive sales.
- Resolved customer complaints swiftly, enhancing overall satisfaction ratings.
Line Cook
Twin Oaks Restaurant
07.2023 - 05.2024
- Prepared ingredients following food safety standards and restaurant recipes.
- Operated kitchen equipment, ensuring proper use and maintenance for optimal performance.
- Collaborated with team members to streamline food preparation and cooking processes.
- Maintained cleanliness of workstations and dining areas to uphold health regulations.
Education
Assosiates Degree of Aviation Maintinence - Aviation Maintinence
Pierpont Community And Technical College
Bridgeport, WVHigh School Diploma - General
Bridgeport High School
Bridgeport, WV05.2024
Certificate - Law And Public Safety
United Technical Center
Clarksburg, WV05.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- CPR certified
- First Aid certified
- Problem-solving
- Reliable and punctual
Timeline
Sales Assosiate
Boscovs
10.2024 - Current
Manager
Shoe Dept. Encore
08.2024 - 10.2024
Manager/Line Cook
Aboos Burger
06.2024 - 04.2025
Line Cook
Twin Oaks Restaurant
07.2023 - 05.2024
Runner
White Lightning Construction
05.2023 - 07.2023
Assosiates Degree of Aviation Maintinence - Aviation Maintinence
Pierpont Community And Technical College
High School Diploma - General
Bridgeport High School
Certificate - Law And Public Safety
United Technical Center