Summary
Overview
Work History
Education
Skills
Timeline
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Izabel Estrada

Izabel Estrada

Program Coordinator
San Francisco,CA

Summary

Accomplished Program Coordinator offering 4+ years' experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

Program Coordinator

DoorDash
Remote Employee, CA
11.2021 - 11.2022

Impacted by the November 2022 mass layoffs by DoorDash


  • Orchestrated smooth and efficient employer branding and marketing strategy development for DashMarts and DoorDash Kitchens by collaborating cross-functionally across departments.
  • Organized and managed a $50,000 branding initiative from conception through successful execution that included a multi-state photoshoot and video shoot for DashMart and DoorDash Kitchens
  • Gathered and managed a content calendar to support multiple organizations within DoorDash
  • Led social activities and events for 50+ employees to support staff morale and team building.
  • Pitched and built new creative strategies and "story-telling" to boost audience interests and diversify offerings.
  • Managed web content updates for DashMart and DoorDash Kitchens through the DoorDash websites and social media outlets to include page and ongoing site maintenance.
  • Developed and organized routine and special programming by factoring diversity, equity, inclusion, and belonging.

Recruiting Coordinator

DoorDash
Remote Employee, CA
06.2020 - 11.2021

Accepted a promotion as a Program Coordinator after one year of employment.

  • Pre-screened over 300+ candidates weekly to include explaining job duties, compensation, and benefits
  • Tracked and initiated candidate pipelines with 2,000+ candidates, supporting a 40+ Recruiting/Sourcing team, successfully met time-to-fill statistics to meet key performance indicators (KPI) and high-volume hiring metrics and goals.
  • Sourced and generated specific candidate pools for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.

Recruiting Coordinator/Administrative Assistant

Robert Half
San Jose, CA
01.2019 - 01.2020

Impacted by COVID-19 mass layoffs by Robert Half

  • Provided logistical support for the Director and Permanent Services Recruiting team to include meetings and events, agenda preparation and calendar maintenance
  • Performed general office duties, including answering multi-line phones, routing calls and messages, and greeting visitors
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
  • Drafted professional memos, letters and marketing copy to support business objectives and growth
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.

Office Manager/Recruiting Coordinator

Spencer Stuart Inc
San Francisco, CA
01.2018 - 01.2019

Impacted by restructuring layoffs by new management.

  • Handling event coordination, both internally and externally
  • Assisting the team with recruitment and on-boarding
  • Greeting all candidates before and after interview process
  • Executive assistant duties including helping to plan and coordinate employee and client meetings for Spencer Stuart consultants
  • Managing and maintaining meeting room bookings
  • Supporting different Spencer Stuart Consultants/Directors with scheduling, planning and organizing boardroom meetings.

Customer Service Representative

ThredUP Inc
San Leandro, CA
01.2017 - 01.2018
  • Highly educated on product and brands to provide exceptional customer service and generate sales
  • Offer style suggestions via live chat to help customers find their right sizes and desired items
  • Responsible for scheduling weekly calls for all style clients via google calendar
  • Provide timely and appropriate feedback from customers to the team for continuous improvement of processes
  • Continuously achieve quarterly key performance indicators related to sales, response time & quality of interactions.

Education

Associate of Science - General Studies

College of Alameda
San Jose, CA
08.2015 - 05.2016

Skills

Microsoft Officeundefined

Timeline

Program Coordinator

DoorDash
11.2021 - 11.2022

Recruiting Coordinator

DoorDash
06.2020 - 11.2021

Recruiting Coordinator/Administrative Assistant

Robert Half
01.2019 - 01.2020

Office Manager/Recruiting Coordinator

Spencer Stuart Inc
01.2018 - 01.2019

Customer Service Representative

ThredUP Inc
01.2017 - 01.2018

Associate of Science - General Studies

College of Alameda
08.2015 - 05.2016
Izabel EstradaProgram Coordinator