Summary
Overview
Work History
Education
Skills
Timeline
Generic

Izabel Gibson

Tahlequah,OK

Summary

I am reliable in fast paced environments, and do very well multitasking, communicating. As well as basic computer skills and customer service, just a few things I bring to the work place. I thrive on schedule and have great time management. I’m driven by goals and work best with set assignments. Team work is something I am more than willing to participate in as well.

Overview

3
3
years of professional experience

Work History

Technical Service Engineer

Provalus
Tahlequah, OK
05.2023 - Current
  • Provided technical assistance to customers regarding product installation, operation and troubleshooting.
  • Investigated customer complaints and identified root cause of issues.
  • Documented detailed notes about all activities performed during service calls.
  • Analyzed system configurations to identify possible improvements or upgrades.
  • Resolved complex problems by researching available sources of information such as manuals, websites.
  • Provided remote technical support via phone or email when necessary.
  • Contacted vendors to procure equipment and tools to meet organizational demands.
  • Discussed equipment needs with customers and engineers to determine system requirements.

Sales Associate/Cashier

Dollar General
Tahlequah, OK
01.2023 - 05.2023
  • Cashier & sales associate.
  • Handled customer complaints in a professional manner.
  • Stocked shelves, changed prices and took down recalled or discontinued items.
  • Trained to use an HHT as well as a price gun.
  • Excellent customer service and constantly received compliments on the reliability, quality and cleanliness of our store.
  • Frequently asked to work at other stores as extra help.
  • Provided accurate information about products, prices and services.

Dishwasher/food Prep

Charlie's Chicken
Tahlequah, OK
05.2021 - 10.2021
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.
  • Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
  • Swept and mopped floors in the kitchen area at regular intervals throughout shift.
  • Followed recipes to prepare sauces, soups, salads, and other dishes according to established standards.
  • Monitored food supplies and inventory levels and communicated needs to supervisors.
  • Ensured that all foods were stored properly and safely, at the right temperature.
  • Stocked shelves with necessary ingredients for daily operations.
  • Weighed out ingredients accurately for recipe mixtures.
  • Heated pre-prepared foods when required by recipe instructions.
  • Processed incoming deliveries, rotated stock and put away new items in correct locations.
  • Grilled and deep fried various foods from meats to potatoes.
  • Operated grills and steamers to prepare vegetables, potatoes, rice and meats.

Trainer

McDonald's
08.2020 - 03.2021
  • Operated cash registers to process customer orders.
  • Stocked shelves with inventory items.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Provided excellent customer service by responding to inquiries promptly.
  • Replenished condiments, napkins, and other supplies at the counter area.
  • Took orders from customers over the phone or in person.
  • Organized take-out orders for customers quickly and accurately.
  • Prepared beverages including coffee drinks, smoothies, shakes..
  • Performed opening and closing duties such as cleaning counters or restocking supplies.
  • Trained new crew members on proper food handling procedures.
  • Served orders to customers at windows, counters and tables.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Demonstrated how to use kitchen equipment, prepare menu items and deliver excellent customer service.

Education

High School Diploma -

Seminole Ridge Community High School
Loxahatchee Groves, FL
05.2020

Skills

  • Technical Reporting
  • Written and Verbal Communication
  • Cleaning and Sanitizing
  • Technical Troubleshooting
  • Scheduling

Timeline

Technical Service Engineer

Provalus
05.2023 - Current

Sales Associate/Cashier

Dollar General
01.2023 - 05.2023

Dishwasher/food Prep

Charlie's Chicken
05.2021 - 10.2021

Trainer

McDonald's
08.2020 - 03.2021

High School Diploma -

Seminole Ridge Community High School

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Izabel Gibson