Izabel Valverde
Summary
Offering positive attitude and willingness to learn and grow in supportive environment. Brings foundational understanding of customer service principles and basic maintenance tasks. Ready to use and develop organizational skills and teamwork abilities in [Desired Position] role.
Overview
5
5
years of professional experience
Work History
Porter I
Deployed Services, LLC
4550 East Los Reales Road Tucson Arizona
03.2024 - 10.2024
- Cleaned and organized building areas as required.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Communicated with coworkers and managers about completed duties.
- Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Increased workplace safety by immediately reporting potential hazards.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
Food Service Worker
Aramark
16701 S Houghton Rd, Corona De Tucson, AZ 85641
07.2022 - 12.2022
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and organized kitchen, dining and service areas.
- Supported team members during peak hours, ensuring smooth operations
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Portioned and wrapped food to place directly on plates for service to patrons.
Team Member
Laird Management
2040 E Irvington Rd, Tucson, AZ 85714
12.2019 - 11.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Trained new team members by relaying information on company procedures and safety requirements.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
Education
No Degree - High School Diploma
Sunnyside High School
Tucson, AZSkills
- Customer service
- Strong work ethic
- Problem-solving
- General labor
- Cleanliness and hygiene
- Ensuring customer satisfaction
- Heavy lifting
- Reliability and punctuality
- Supply stocking and organization
- Sweeping and mopping
- Patience and empathy
- Team collaboration
- Cleaning and sanitizing
Timeline
Porter I
Deployed Services, LLC
03.2024 - 10.2024
Food Service Worker
Aramark
07.2022 - 12.2022
Team Member
Laird Management
12.2019 - 11.2020
No Degree - High School Diploma
Sunnyside High School